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KnownHost Shared & Reseller Hosting

Our 1)shared cloud hosting and 2)reseller cloud hosting packages provide great service for those looking to get their sites up and running while maintaining great flexibility without having to worry about making decisions or configuring a full server.

We tailor the servers to meet the needs of modern applications such as WordPress, XenForo, Joomla, Drupal, PrestaShop, MediaWiki, DokuWiki, and beyond. All of our shared and reseller servers run LiteSpeed Webserver with LSCache (supports WordPress, Xenforo, Drupal, MediaWiki, Joomla, PrestaShop), Imunify360 attack and malware protection, and we even pre-install common developer utilites such as git, composer, and WP-CLI.

We protect against common attacks such as WordPress brute force attacks and we have full volumetric DDoS protection as well.

Our shared and reseller servers are built on top of our OpenStack cloud hosting platform to provide the utmost in availability and speed.

All accounts have access to Softaculous Premium. Softaculous is an easy installer for over 400 scripts and 1000 PHP classes. Things like WordPress, Joomla, Drupal, WHMCS, and many more can all be installed in a matter of seconds.


We create backups of your account(s) each day, and retain two daily copies and one weekly copy as part of our complementary Standard backups.

Upgraded backups are available with our Professional or Premium backup options available to all shared and reseller packages detailed below. These packages offer greater retention and/or backup frequency than Standard backups.

Backup Plans

Standard Professional Premium
Backup Frequency Daily / Weekly Daily 12-Hour
# of Backups Retained 2 daily / 1 weekly 30 60

Pricing (Shared)

Standard Professional Premium
Basic Shared Included $2.00/mo $5.00/mo
Standard Shared Included $2.00/mo $5.00/mo
Professional Shared Included Included $5.00/mo

Pricing (Reseller)

Standard Professional Premium
Basic Reseller Included $2.50/mo $5.00/mo
Standard Reseller Included $5.00/mo $10.00/mo
Professional Reseller Included $10.00/mo $20.00/mo
Premium Reseller Included Included $10.00/mo


Standard backups are complementary and we always recommend keeping local copies of your own backups.

The following files/directories are excluded from our shared backups.



Restorations can be performed in cPanel under the JetBackup icons. Our staff can also help you perform a restoration if needed, or walk you through the process if you would prefer to do it yourself.

Shared Packages

Basic Standard Professional
Disk Quota 5 GB 20 GB Unlimited
Bandwidth Unlimited Unlimited Unlimited
Inode Limit 100,000 200,000 300,000
Parked Domains Unlimited Unlimited Unlimited
Subdomains Unlimited Unlimited Unlimited
Addon Domains 0 4 Unlimited
Email Accounts 5 25 Unlimited
Databases 2 5 Unlimited
CPU Cores 50% of 1 Core 1 Core 2 Cores
Memory Limit 512MB 1 GB 2 GB
PHP Memory Limit 256MB 256MB 256MB
Shell Access Yes Yes Yes
IOPS Limit 1024 1024 1024
Disk Speed 10 MB/s 10 MB/s 10 MB/s

Reseller Packages

Given that resellers can manage their own packages many of the limits of the shared packages do not apply as they can be directly controlled by the reseller.

Basic Reseller Standard Reseller Professional Reseller Premium Reseller
Disk Quota 25GB 50GB 100GB 200GB
Bandwidth 800 GB 1200 GB 1600 GB 4000 GB
cPanel Accounts 25 50 75 100
Inode Limit * 200,000 200,000 200,000 200,000
CPU Cores 1 1 2 3
Memory Limit 1.5GB 2GB 3GB 4GB
PHP Memory Limit 256MB 256MB 256MB 256MB
Shell Access Yes Yes Yes Yes
IOPS Limit 1024 1024 1024 1024
Disk Speed 10 MB/s 10 MB/s 10 MB/s 10 MB/s

* The inode limit is per cPanel account. There is no global limit for the reseller.

Dedicated IPv6

Every cPanel account on our shared servers be it a resold account or a direct shared plan get a static, dedicated IPv6 address.

Free SSL

We issue a free domain-validated certificate to your website once it resolves to our servers. This certificate will be automatically installed within 24 hours of your website's DNS being updated to point to our servers, though often it's issued significantly sooner.

Notable Software Details

HTTP Server LiteSpeed Webserver Enterprise
Available HTTP Protocols HTTP/1.1, HTTP/2, QUIC
PHP Versions 5.6, 7.2, 7.3, 7.4, 8.0
MySQL/MariaDB Version 10.2.x or 10.3.x
SSL / TLS Versions TLS 1.2
PHP max_execution_time 30s
MySQL query execution time limit 30s
WP-CLI Version Latest
WP-CLI Path /usr/bin/wp
Git Path /usr/bin/git
PHP upload_max_filesize 128M
PHP post_max_size 128M
PHP max_input_vars 3000

Zend Opcache opcode caching is present on all PHP versions.

SSL/TLS is required for FTP and Email connections (SMTP, POP3, & IMAP) and TLS 1.2 is supported.

LiteSpeed's LSCache

LiteSpeed Cache (LSCache) is a caching plugin that interfaces with the LiteSpeed webserver, and unlike some other caching plugins, LSCache can dramatically improve the speed of compatible CMSs such as 3)WordPress. LSCache is installed by default on WordPress sites on our Shared & Reseller hosting packages.

If your site is using another CMS such as Joomla, Drupal, XenForo, or any other CMS that 4)supports LSCache, make sure to install the site-side plugin/module to take full advantage of it's caching features!


Patchman is software designed to patch vulnerabilities in common CMSs in a non-breaking way without updating the core CMS. Patchman runs on all of our shared/reseller hosting servers to scan and identify vulnerabilities. Adding the Patchman option to your account will enable automatic patching and detailed vulnerability information and statistics.

Patchman options are available via 5)my knownhost panel. In the Services table click on "Manage" for the service you'd like to work with. On the left hand side of the page you'll see a table titled "Patchman" where you can change settings, view basic statistics, and if you subscribe to Patchman, login to the dedicated Patchman interface that provides more functionality and advanced details.

What is Covered?

Presently the following software is covered for Patches. This will be expanded in the future.

  • WordPress
  • Joomla
  • Drupal
  • osCommerce

In addition, we can detect out of date versions of the following:

  • Magento
  • Booked
  • Coppermine
  • Dolibarr
  • Dotproject
  • Feng
  • FrontAccounting
  • Gallery
  • LifeType
  • LimeSurvey
  • LinPHA
  • LiveHelperChat
  • MailPoet
  • MediaWiki
  • MODX
  • Nextcloud
  • NOCC
  • OpenBiblio
  • OpenCart
  • OrangeHRM
  • ownCloud
  • phpBB
  • phpESP
  • PHPFusion
  • phpList
  • phpMyChat
  • phpScheduleIt
  • PhpWiki
  • Pligg
  • SquirrelMail
  • TYPO3
  • vTiger
  • Wikiwig

Unsubscribe From Emails

If you wish to unsubscribe from Patchman emails completely, login to 6)my knownhost panel, click "manage" on the service you wish to disable notices for, click "Patchman" on the left hand side of the page, uncheck the box for email notices and click "update".

shared-reseller-hosting.txt · Last modified: 2021/08/11 09:28 by Jonathan W.