There is a reason cPanel comes up in almost every hosting conversation. It has been the go-to control panel for hosting accounts since 1996, and it is still the most widely used one in the world. If you are new to it, here is what you need to know. The Short Answer cPanel is a […]
Picking a billing platform is one of the first real decisions you make when setting up a hosting reseller business. WHMCS and Blesta are the two most popular options. Both are solid. But they are not the same, and the right choice depends on what matters most to you. What They Have in Common Start […]
Not every hosting business needs the most expensive billing platform out there. If you want something that gets the job done without a hefty price tag, Blesta is worth a look. The Short Answer Blesta is a billing and client management platform built for web hosting businesses. It handles invoicing, payments, support tickets, and service […]
Running a hosting business involves a lot of moving parts. Clients, invoices, support tickets, account setups. Without the right tools, it gets messy fast. That is where WHMCS comes in. The Short Answer WHMCS stands for Web Host Manager Complete Solution. It is software that automates the business side of web hosting. Billing, client management, […]
If you’re evaluating Plesk as your control-panel for VPS or dedicated servers, you’ll encounter a few different editions and license types. Knowing which edition fits your needs and how the license type (VPS vs Dedicated) works will save you time (and money). This article covers the three primary Plesk editions and key licensing distinctions, based […]
Migrating your website to KnownHost is easy, fast, and secure. Especially with our Kickstart Migration Service. Whether you’re moving from a shared host or your own VPS, our in-house team makes the transition smooth and stress-free. To get started, you’ll need to submit a migration request using our Migration Form. This guide walks you through […]
At KnownHost, we provide high-performance Managed VPS and Dedicated Servers powered with Apache by default. However, for customers who need enhanced speed, security, and efficiency, upgrading to LiteSpeed Web Server (LSWS) can be a game-changer. First of all, what is Litespeed? LiteSpeed Web Server (LSWS) is an advanced, high-performance web server that serves as a […]
With the new system, the support portal is integrated into your https://my.knownhost.com account. There’s no longer a need for two separate URLs or interfaces for KnownHost services – everything is now in one convenient location. This streamlines your experience, reducing confusion and eliminating the need for multiple logins. Accessing your Tickets To access your tickets, you’ll want […]
Once a user has added you to their account as a ‘Manager’ — you’ll be allowed to manage their account as well as their helpdesk depending on whatever permissions were set when they sent you an invite to their account. The new system allows for easier managing of customer accounts and/or accounts that you may […]
We’ll be going over how to add/invite new ‘managers’ into your account as well as explaining what the differences are between Managers and Added Contacts with the permissions available to them. This feature will allow users who resell and/or provide services direct to their customers the ability to manage their customers and their customers helpdesk […]