Hosting Question? Find the Solution -

KNOWNHOST KNOWLEDGE BASE

Browse our Guides, Articles, and How-To's

Domain Registration

KnownHost offers domain registration services for some of the most popular TLDs. Purchasing your domains through us has many benefits including centralized service management and the ability for our support team to set and/or register nameservers for you reducing the amount of work you need to do. We also offer FREE domain privacy for life on domains […]

How to access your servers IPMI/KVM

All of our dedicated servers (managed or unmanaged) come with the ability to utilize IPMI/KVM to access your server in the event that other normal methods don’t work (such as SSH). IPMI or Intelligent Platform Management Interface is useful in the event of several server-related events. Events as: Network unresponsive SSH not available Finalizing an […]

Reinstalling the OS on Dedicated Servers

This article is information on reinstalling the Operating System on Dedicated Servers. This will primarily pertain to Unmanaged Dedicated server customers so that they know how to change their OS and/or reinstall their current OS. However, our Managed Customers who wish to take a more “hands on” approach can reinstall their OS (CentOS 7/CentOS 8) too. As of this time, […]

How to set rDNS

To set the rDNS on your provided IP’s allocated to your Dedicated Server, you’ll need to be logged into your Dedi. Server Management Panel. This article assumes that How to Access the Dedi Management Panel has been read and you’re familiar how to login. Once you’re within your panel, you’ll want to manage the server you wish […]

How do I submit a ticket?

Please visit our KnownHost support portal at¬†support.knownhost.com/¬†and then enter your login information to the left. Once logged in you can now click “Submit a Ticket” item to open a Support, Sales, or Billing ticket with us. To log in, simply provide your Client Portal login and password as shown below. After logging in successfully, simply […]