Hosting Question? Find the Solution -

KNOWNHOST KNOWLEDGE BASE

Browse our Guides, Articles, and How-To's

We often get asked about the backups that we have on our various services such as VPS’s, Cloud Servers, Shared/Reseller other various services, things such as “how long do you keep them” or “how often are they taken”. The information composed here should answer all of your questions in regards to our backups.

However, if you feel like something wasn’t answered, feel free to reach out to us — we don’t bite. šŸ™‚

Installing WordPress plugins often means searching for the best plugins to achieve your goals. However, “best” means different things to different people. Are you looking for plugins with the most features? Want the fastest loading times? Trying to get by without spending anything? You can add functionality, improve performance, make a site easier to manage […]

Before you can install your SSL certificate after purchase you need to generate a Certificate Signing Request (CSR) and send it to your SSL vendor. If you purchased your SSL from KnownHost the CSR can be entered at my KnownHost panel. If you purchased your SSL certificate somewhere else you’ll enter it on the website where […]

WHM On the left hand side of WHM search for Generate an SSL Certificate and Signing Request. On this page you’ll be presented with an array of questions. Check the box labeled When complete, email me the certificate, key, and CSR. and enter an email address where you’d like the CSR emailed. It will be presented in WHM […]

In this article; we’ll be going over the differences between POP3 and IMAP, as well as their use-case scenarios. One of the first things you should know is that both of these are what is called “Email Protocols”. IMAP (Internet Message Access Protocol) POP3 (Post Office Protocol) These services are used for communication between a […]

Introduction When transferring files to or from your server, it’s always best to compress them to make the transfer slightly smaller, and most importantly guard against corruption during the transfer process. What is compression? Any Windows, Linux and Apple computer are able to compress files. There are several different kinds of compression, but we’ll focus […]

Occasionally, while troubleshooting issues with a site, it can be useful to see all in one place all the current configuration for php affecting a particular folder or file. This can be done with the php function phpinfo. Among other things, this function can tell you the currently loaded php modules, the currently loaded php settings, […]

In this article we’ll be going over the server metric ‘Load Averages’ that you may see within WHM, cPanel Server Stats, DirectAdmin Server Stats and programs such asĀ uptimeĀ orĀ top. Being aware of this value and what it should and shouldn’t be within your server is important. It will help protect yourself and your hardware from unnecessary […]

If you receive the following error, you’ve edited your file with software that has added a BOM magic numbers to the file, which Apache cannot read: ‘\xef\xbb\xbf#’ is a ‘Unicode BOM(Byte Order Mark)’ and consists of invisible characters added by certain text editors like Notepad++, for instance. The BOM often functions as a magic number […]