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How to pay invoice?

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There are a few methods to pay an invoice in your KnownHost Portal. This article will cover the most direct way to process them. 1. First, login into Billing Portal (my.knownhost.com) with registered email address and password. 2. Navigate to Make Payment. 3. Select the Invoice to pay. 4. Next, click on Continue. 5. Select the Payment […]

How to add account credit?

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There are times when you may want to add a credit to your account. Customers often do this to take advantage of better currency conversion rates, or to make pre-payment for services since account credit will automatically be used to pay invoices. Let’s learn, how to add account credit? 1. First, login into Billing Portal […]

VPS MANAGEMENT OVERVIEW

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If you have managed or unmanaged VPS services with KnownHost, this is a one-stop guide to help you understand VPS management using the KnownHost billing portal. The easy nit and clean VPS management interface allow the customer to have more precise control over what they can do with their Virtual Private Server (VPS). Making the […]

How to configure rDNS for your VPS?

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For every server, rDNS needs to be configured with the correct hostname and the A record from the host side and from the DNS settings. Let’s learn how you configure rDNS for your VPS. 1. First, login into Billing Portal (my.knownhost.com) with registered email address and password. 2. In the Navigation tray, you can find […]

How to list VPS IP addresses?

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If you have purchased more than 1 IPv4 while ordering or after purchase, you can view those assigned addresses from the KnownHost billing portal (my.knownhost.com). Let’s learn how to list VPS IP addresses. 1. First, login into Billing Portal (my.knownhost.com) with registered email address and password. 2. In the Navigation tray, you can find the […]

How to start/stop/restart/power off VPS?

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We have made things handier for you. Manage your VPS with full control through the billing portal. Let’s learn how to start, stop and restart the VPS. 1. First, login into Billing Portal (my.knownhost.com) with registered email address and password. 2. In the Navigation tray, you can find the option “Services” click on that or […]

How to change your VPS hostname?

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The hostname is an identical name to the Linux machine. You can configure the hostname through CLI while ordering the VPS from KnownHost. This article will demonstrate how you can change the VPS hostname through the billing portal. 1. First, login into Billing Portal (my.knownhost.com) with registered email address and password. 2. In the Navigation […]

How to change your VPS root password in KnownHost?

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Many times we forget the password after changing it to something else. In that case, many hosts offer you a password reset solution by contacting them manually through ticket or mail. At KnownHost, we provide the same feature to our customers directly in the billing portal (my.knownhost.com). Let’s learn how to change your VPS root […]

How to reinstall VPS operating system?

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Should you find yourself needing to wipe the slate clean and start over with your virtual server or perhaps you wish to try a different flavor of the operating system provided — you can use the reinstall VPS feature within the virtual server management portal. Reinstall VPS OS is useful for many different reasons such […]