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How to add ACH payments

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ACH or Automated Clearing House is one of the available payment methods here at KnownHost. This method utilizes banking details to schedule automated payments with ease. Adding ACH payments to your account is very easy to do. You’ll be granted the ability to issue direct payments from your own account details once it’s been added. […]

Reviewing VPS Statistics

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Within the virtual server management portal, there will be an section where the vps statistics can be reviewed. These statistics help track what’s going on within the server and what’s been used with a bit of historical data. These two sections are Bandwidth Statistics and System Statistics Bandwidth Statistics The bandwidth statistics section provides you […]

Should you find yourself needing to wipe the slate clean and start over with your virtual server or perhaps you wish to try a different flavor of the operating system provided — you can use the reinstall VPS feature within the virtual server management portal. Reinstall VPS OS is useful for many different reasons such […]

How to Manage VPS Settings

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Within this article, we’ll be going over the different functionalities of the “Settings” area of your virtual server management portal. We will cover the following sections Changing the Hostname Changing the root password Adding SSH Keys Accessing VNC Console Accessing Serial Console Changing the Hostname All servers have a FQDN(Fully Qualified Domain Name) that is […]

VPS Management Portal Overview

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With all managed and unmanaged VPS servers, KnownHost provides the ability to manage that portal from within your My KnownHost. This interface allows the customer to have more precise control over what they can do with their virtual private server. We provide so that customers can make adjustments on their own and review their server […]

Now that you’ve signed up and have activated your KnownHost MailChannels Email Delivery service, you’re probably wondering how you can go about logging in, reviewing statistics, and other various functionality involved that comes with having the new MailChannels Service. We’ll be going over where these are and what they provide you in this overview. First […]

KnownHost offers the ability to allow for your unmanaged or managed VPS/Dedicated Server to have configurable options in regards to the licenses and services that we provide to our customers. All of this is handled through the My KnownHost Portal under your customers account. Adding services to your current existing KnownHost server is rather easy […]

Add Account Credit

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There are times when you may want to add a credit to your account. Customers often do this to take advantage of better currency conversion rates, or to make pre-payment for services since account credit will automatically be used to pay invoices. To add account credit, click on the “make payment” button on the dashboard. […]

Paying an Invoice

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There are a few methods to pay an invoice in your KnownHost Client Portal. This article will cover the most direct way to process them. If there is an unpaid statement on your account, when you log in you’ll see a dialog box similar to the one shown in this screenshot. Quickest Method to Paying […]

Update My Information

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There are three types of information that can be updated on KnownHost regarding your account: Contact Information: Name, address, primary email, etc. Billing Information: Tax ID (for display on invoices), Name invoices are “to”. Authentication Settings: Login information for my.knownhost.com & 2-factor settings To get to these settings, click on the “change” button in the […]