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How to enable Two-Factor Authentication (2FA) for KnownHost?

Category: My KnownHost
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You can enable and configure the Two-Factor Authentication on KnownHost’s Billing portal, just the same way we earlier saw for the cPanel control panel. There are many authentication apps that you can use to set up the 2FA, but for this article, we are using an authentication application. For Android: play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&hl=en For IOS: itunes.apple.com/us/app/google-authenticator/id388497605?mt=8 1. First, login […]

How to add/remove features for existing service?

We offer various configurable options and add-ons for most of the services. For example, if you are taking managed VPS from KnownHost, you would have multiple addon licenses (LiteSpeed, Sofaculous, etc.) for which you can opt while checking out. If you forget to add those, you can do that later, ordering the services at any […]

How to remove Payment Accounts from KnownHost?

Just like adding the payment accounts, our billing portal has a straightforward feature of removing added payment accounts from KnownHost. Follow the below steps to learn how, 1. First, login into Billing Portal (my.knownhost.com) with registered email address and password. 2. Next, in the Navigation tray, you can find the option “Payment Accounts” click on […]

How to find KnownHost’s Support Pin?

Category: My KnownHost
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We at Known Host take privacy and the security of the customer’s account very seriously. So, whenever you make any requests through Live Chat or Phone Call, our representative always demands Support Pin. Support Pin is a unique four-digit combination that will help us authenticate the genuineness of the account holder. You can follow the […]

KnownHost offers the ability to allow for your unmanaged or managed VPS/Dedicated Server to have configurable options in regards to the licenses and services that we provide to our customers. All of this is handled through the My KnownHost Portal under your customers account. Adding services to your current existing KnownHost server is rather easy […]

Information about Backups and Restorations

We often get asked about the backups that we have on our various services such as VPS’s, Cloud Servers, Shared/Reseller other various services, things such as “how long do you keep them” or “how often are they taken”. The information composed here should answer all of your questions in regards to our backups.

However, if you feel like something wasn’t answered, feel free to reach out to us — we don’t bite. 🙂

Domain Registration

KnownHost offers domain registration services for some of the most popular TLDs. Purchasing your domains through us has many benefits including centralized service management and the ability for our support team to set and/or register nameservers for you reducing the amount of work you need to do. We also offer FREE domain privacy for life on eligible […]

Semi Dedicated Hosting Information

Category: Services
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Our semi dedicated hosting packages provide great alternative for those users who need additional performance and storage for their websites but whom don’t necessarily need the additional access and maintenance of root access that comes with our VPS and Dedicated server platforms. We tailor the servers to meet the needs of modern applications such as WordPress, XenForo, […]

How to Stop Brute Force Attacks on WordPress Comments?

Category: WordPress
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Be sure to check out our security section for loads more information about detecting and stopping brute force attacks on WordPress comments, WordPress sites, and websites in general. Note: KnownHost proudly provides a protective anti-DDoS network security layer to stop distributed denial of service attacks on all websites hosted with KnownHost. Read more about the KnownHost […]