Hosting Question? Find the Solution -


Browse our Guides, Articles, and How-To's

The Basics Let’s talk about PHP Handlers, we’ll be going over Apache’s many different available PHP Handlers. We’ll explain what each one is, what its best at doing, and any pros and cons regarding that handler. Our wish is that this guide provides you with helpful information which is informative for you so that you […]

Top Tips to Preventing Malicious Compromises Use Unique, Complex Passwords With more than 5,000 data breaches in 2019 alone, the importance of using unique, complex passwords cannot be overstated. The Surveillance Self-Defense guide at has many recommendations regarding passwords including writing them down on paper! Top Tips Use a password generator to create highly complex, secure passwords. Use a password […]

It is important to make sure each and every password used for any type of account is strong. Before we get into how to generate these passwords, let’s go over some of the characteristics of strong passwords. Characteristics of Secure Passwords Password security is one of the key parts of security of any application, whether […]

Need to buy an SSL cert? We have a full range of options available from multiple CAs. Click here for more information. Before you can install your SSL certificate after purchase you need to generate a Certificate Signing Request (CSR) and send it to your SSL vendor. If you purchased your SSL from KnownHost the […]

Clearing DNS cache on your computer, but not within a web browser, varies depending on the operating system and OS version you’re running. Regardless, there’s typically just a few steps to get the job done. Windows 10 On Windows 10 computers, the DNS cache can be cleared with these steps: Launch a command prompt as administrator Click on Start Type CMD […]

How DNS Works Anyone that has ever configured their own custom/vanity nameservers will know that the nameservers must be set at both the server and at the registrar. Very few people really understand why. Understanding why means that you need to first understand a bit about how DNS works. To revisit the process of configuring your own […]

What is an SOA Record?

Category: Getting Started
Tags: # #

An SOA Record is short for Start of Authority. What does that mean? The SOA Record specifies authoritative information about a DNS zone, including the primary name server, the email of the domain administrator, the domain serial number, and several timers relating to refreshing the zone. Here’s an SOA Record example: The example shows a dig result […]

The recommended method of testing websites before changing DNS for a domain is to edit the local hosts file on your computer. This will bypass the DNS lookup from your computer to that domain – allowing your computer to “see” the site as it is in your new service without making any changes to the site or the service. How to […]

DNS propagation delay can happen due to two reasons. Name server changes at your registrar. DNS caching due to TTL value set up in resource records. We have very little control on the first case as any changes done at registrar may take 24 to 48 hours to propagate on Internet (though it’s generally nowhere near this […]

Mail servers utilizing SMTP have a pre-defined errors that correspond with an identifier that provides an explanation as to why the sending mailer received a bounceback. These bounceback messages/error codes are default in mail servers but every provider may be different in how/what they address those errors as. Provided below is a composed listing of […]