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How to review MailChannels Inbound Logs

So you’ve been using MailChannels and need to see if you’ve been missing emails. Or you need to see if they were delivered, rejected, bounced, or quarantined. To do this, you would need to check the MailChannels Inbound Logs which is accessible from the MailChannels Console within your portal. We’re going to show you […]

How to change Email Account Password in DirectAdmin?

You might forget the existing email account password or configure the new password of the Email Account in the DirectAdmin control panel; then, this article is for you. Earlier, we covered How to create an Email Account in DirectAdmin with the same step-by-step method; we will cover how to change the email account password in […]

How to change an email account password in cPanel?

Category: cPanel
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Email is an important aspect in day to day life. It’s used for various different situations from invoices to newsletters and much more. As such, it’s important to keep a strong, secure and complex password for email accounts that handle sensitive information or really, anything personal! That’s why we’ll help go over how to change […]

How to change an email accounts quota in cPanel?

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Sometimes allocated Email Accounts quota/disk space is not enough; you might need to upgrade/downgrade the disk space/quota allocation for already created Email Accounts. 1. Log in to cPanel using Username & Password. i.e; ( or 2. Navigate to Emails → Email Accounts. 3. You can find all the previously created Email Accounts → Select particular Email Account → Click on Manage. 3. In Current Storage Usage […]

How to Whitelist or Blacklist Emails cPanel’s email filters?

Category: cPanel
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In the previously covered article How to set/configure Spam Filters in cPanel? We have covered the full feature of the Spam Filters option in cPanel. This article will cover how to whitelist the email addresses to bypass the Spam Filters and how to blacklist addresses to avoid continuous spamming on the server giving you greater […]

How to Track Email Delivery in cPanel?

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cPanel provides you handy tool to track the email delivery from its interface. Through this tool you can easily track outgoing email delivery status in tree format. In this article, we will go through details and steps to use Track Email Delivery feature of cPanel. 1. Log in to cPanel using Username & Password. i.e; ( or 2. Navigate […]

How to set/configure Spam Filters in cPanel?

Category: cPanel
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cPanel Spam Filters are powered by Apache SpamAssassin™; as per the configuration of Email Filters, you can set up the action taken if the configured condition gets true. In the Spam Filters, you can either categorize the received email in a separate Spam Box or automatically delete the email from the server. 1. Log in […]

How to Set up Email Encryption in cPanel?

Category: cPanel
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Security is the initial thing you need to consider while performing the setup of anything for hosting services. In cPanel, you can set up 2-factor authentication for security for logins. For emails, you can set up encryptions to avoid getting the sent emails in the wrong hands. If the end-users want to read the encrypted […]

KH-Portal: MailChannels Overview

Now that you’ve signed up and have activated your KnownHost MailChannels Email Delivery service, you’re probably wondering how you can go about logging in, reviewing statistics, and other various functionality involved that comes with having the new MailChannels Service. We’ll be going over where these are and what they provide you in this overview. First […]

MailChannels Email Delivery

You’re sending emails to important users or users that have subscribed to specific content, however you’re constantly being met with blacklists or bouncebacks for those necessary users, because of this your emails aren’t making it to their desired recipient. This could be due to specific users on your server sending the wrong kind of email […]