We offer various configurable options and add-ons for most of the services. For example, if you are taking managed VPS from KnownHost, you would have multiple addon licenses (LiteSpeed, Sofaculous, etc.) for which you can opt while checking out. If you forget to add those, you can do that later, ordering the services at any […]
Just like adding the payment accounts, our billing portal has a straightforward feature of removing added payment accounts from KnownHost. Follow the below steps to learn how, 1. First, login into Billing Portal (my.knownhost.com) with registered email address and password. 2. Next, in the Navigation tray, you can find the option “Payment Accounts” click on […]
If you have a credit card with you and are looking to process the payments through it, you need to add it as a Payment Account in Billing Portal. Follow this article to add your next payment account. 1. First, login into Billing Portal (my.knownhost.com) with registered email address and password. 2. Next, in the […]
We at Known Host take privacy and the security of the customer’s account very seriously. So, whenever you make any requests through Live Chat or Phone Call, our representative always demands Support Pin. Support Pin is a unique four-digit combination that will help us authenticate the genuineness of the account holder. You can follow the […]
KnownHost has two different portals to manage customer’s billing-related and support-related queries efficiently. The first is Billing Portal for all your billing-related tasks with the purchased services, and the second is the Supportal Portal, through which you can connect with our team for sales and support-related stuff. Logging into Billing (my.knownhost.com) Billing Portal is the […]
ACH or Automated Clearing House is one of the available payment methods here at KnownHost. This method utilizes banking details to schedule automated payments with ease. Adding ACH payments to your account is very easy to do. You’ll be granted the ability to issue direct payments from your own account details once it’s been added. […]
Within this article, we’ll be going over the different functionalities of the “Settings” area of your virtual server management portal. We will cover the following sections Changing the Hostname Changing the root password Adding SSH Keys Accessing VNC Console Accessing Serial Console Changing the Hostname All servers have a FQDN(Fully Qualified Domain Name) that is […]
Now that you’ve signed up and have activated your KnownHost MailChannels Email Delivery service, you’re probably wondering how you can go about logging in, reviewing statistics, and other various functionality involved that comes with having the new MailChannels Service. We’ll be going over where these are and what they provide you in this overview. First […]
KnownHost offers the ability to allow for your unmanaged or managed VPS/Dedicated Server to have configurable options in regards to the licenses and services that we provide to our customers. All of this is handled through the My KnownHost Portal under your customers account. Adding services to your current existing KnownHost server is rather easy […]
To update your Whois information of your domain registered with KnownHost Login to my.knownhost.com Click on “Manage” next to the domain name you wish to update Once you click manage you will be redirected to the below The next step is to click “Whois” then you will be redirected to the below Once you have […]