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How to review VPS resource usage statistics?

Management and monitoring is the crucial part of the administrator, which they often do for the VPS to avoid unwanted resource abuse or attack. This article will demonstrate how you can review the VPS usage statistics. 1. First, login into Billing Portal (my.knownhost.com) with registered email address and password. 2. In the Navigation tray, you […]

How do I find which node my VPS is on?

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Sometimes, it is useful to be able to find the name of the specific node your VPS is on. For example, you may want to know if any announcements are applicable to your server. 1. First, login into Billing Portal (my.knownhost.com) with registered email address and password. 2. In the Navigation tray, you can find […]

How to manage your KnownHost MWP?

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KnownHost offers a specialized service for WordPress users called MWP. If you already got yourself one, this article will demonstrate how you can manage your KnownHost MWP. 1. First, login into Billing Portal (my.knownhost.com) with registered email address and password. 2. In the Navigation tray, you can find the option “Services” click on that or […]

How to edit payment account?

Is your existing payment account needs to be get updated? No problem; this article will guide you through how you can edit the existing payment account in KnownHost’s billing portal. 1. First, login into Billing Portal (my.knownhost.com) with registered email address and password. 2. Next, in the Navigation tray, you can find the option “Payment […]

How to enable Auto-Debit for payment accounts?

Payment accounts allow you to keep payment information on file and may be used to pay invoices. A payment account selected as the default account will be used for automatic recurring payments. If you have multiple or individual payment accounts, you need to configure the auto-debit manually. Learn how to enable auto-debit for payment accounts. […]

How to update my information?

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There are three types of information that can be updated on KnownHost regarding your account, Contact Information: Name, address, primary email, etc. Billing Information: Tax ID (for display on invoices), Name invoices are “to”. Authentication Settings: Login information for my.knownhost.com & 2-factor settings. Let’s learn how to update my personal information, 1. First, login into Billing Portal (my.knownhost.com) with your […]

How to remove contact?

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Have you added the contact in the billing portal? Now, looking for a way to remove it! This is an article for you. Learn how to remove additional contact from KnownHost’s billing portal. 1. First, login into Billing Portal (my.knownhost.com) with your registered email address and password. 2. Navigate to Profile → Contacts (my.knownhost.com/client/contacts/). 3. Now, click on the Edit Dropdown Icon (Downward facing […]

We understand the importance of the flexibility of the services. So, to provide you the flexibility as much as possible, we are continually working on it. KnownHost offers their customers the in-built control of upgrading and downgrading the current package through the billing portal. Now, you no longer need to open a ticket and wait […]

How to set/change contact permissions?

KnownHost billing portal allows you to add, remove and update the existing contact’s information as well as their permissions. Let’s learn how to set/change contact permission. 1. First, login into Billing Portal (my.knownhost.com) with your registered email address and password. 2. Navigate to Profile → Contacts (my.knownhost.com/client/contacts/). 3. Now, click on the Edit. 4. Navigate to the Authentication tab to make permission changes for […]