Updated March 16, 2020   The goal of any business owner is to reach such a point of success that there is an opportunity to grow and expand. Other than the first sale or the hiring of the first employee, this is probably the most important major milestone of a young business. You’ve outgrown your […]

How do you build stellar support into your website? Live chat is one proven way to engage prospects and facilitate ongoing customer satisfaction. In this article, we review statistics for the effectiveness of live chat and discuss common reasons why websites choose to adopt it. If you have spent a lot of time on the […]

Updated August 10, 2020 Budgets, budgets, budgets. Businesses of all sizes live and die by them. But, it’s small businesses that really have to walk the tightrope of skepticism of every single expense. There are some things that are non-negotiable in the modern, digital-focused economy. For example, every business needs a hosting solution. It’s incredibly […]

Updated January 28, 2021 Linda is using the Internet to shop for an umbrella for her father, a really nice one to replace one that he’s had for years. She really likes the look of one that she finds on a designer umbrella site; it’s sleek, compact, and has great reviews. However, she is specifically […]