If you’re evaluating Plesk as your control-panel for VPS or dedicated servers, you’ll encounter a few different editions and license types. Knowing which edition fits your needs and how the license type (VPS vs Dedicated) works will save you time (and money). This article covers the three primary Plesk editions and key licensing distinctions, based […]
Migrating your website to KnownHost is easy, fast, and secure. Especially with our Kickstart Migration Service. Whether you’re moving from a shared host or your own VPS, our in-house team makes the transition smooth and stress-free. To get started, you’ll need to submit a migration request using our Migration Form. This guide walks you through […]
At KnownHost, we provide high-performance Managed VPS and Dedicated Servers powered with Apache by default. However, for customers who need enhanced speed, security, and efficiency, upgrading to LiteSpeed Web Server (LSWS) can be a game-changer. First of all, what is Litespeed? LiteSpeed Web Server (LSWS) is an advanced, high-performance web server that serves as a […]
With the new system, the support portal is integrated into your https://my.knownhost.com account. There’s no longer a need for two separate URLs or interfaces for KnownHost services – everything is now in one convenient location. This streamlines your experience, reducing confusion and eliminating the need for multiple logins. Accessing your Tickets To access your tickets, you’ll want […]
Once a user has added you to their account as a ‘Manager’ — you’ll be allowed to manage their account as well as their helpdesk depending on whatever permissions were set when they sent you an invite to their account. The new system allows for easier managing of customer accounts and/or accounts that you may […]
We’ll be going over how to add/invite new ‘managers’ into your account as well as explaining what the differences are between Managers and Added Contacts with the permissions available to them. This feature will allow users who resell and/or provide services direct to their customers the ability to manage their customers and their customers helpdesk […]
ConfigServer Security & Firewall is the most commonly used software firewall in a shared hosting environment. Due to multiple failed login attempts for shared hosting accounts, users get temporarily blocked in the CSF firewall and encounters the warning message. Learn, how to unblock yourself from CSF on Shared/Reseller services. First, you try to access the […]
JetBackup is a pioneer backup solution in the hosting industry for cPanel & DirectAdmin. Providing the ability to perform local and remote backups to various destinations quickly and efficiently. When it comes to data retention, you want to have a solution that gives the most configuration options possible. Don’t find yourself in a position without backups […]
You may have heard the term “CloudLinux” in a support ticket or in your own research into different webhosting related products and wondered what exactly is it? CloudLinux is a service that replaces your operating system. Essentially, CloudLinux becomes your new operating system. CloudLinux’s design to make shared web hosting environments more secure. It does […]
If you’re looking to manage Linux operating system-based machines remotely, you can take the help of SSH protocol like we do RDP for Windows-based machines. In this article, we will be covering multiple platforms and a guide on how to connect with SSH? Windows For the Windows operating system, we don’t have a direct application […]