KNOWNHOST KNOWLEDGE BASE

Hosting Question? Find the Solution - Browse our Guides, Articles, and How-To's

If you want to send any specific email account’s/domain’s all mail copies on a third-party email account, then cPanel offers you the excellent tool to set up that functionality through its “Forwarders“. Through the “Forwarders“, you can set up two types of email forwarding, A) Forwarding Of Individual Email Account: You can forward individual email account […]

How to Create An Email Account in cPanel?

Category: cPanel
Tags: # # # # #

An email account is frequently used in the ever-changing online world. It helps you receive updates, notifications, keeps track of interests or hobbies, lets you communicate with friends, colleagues, and much more. So it’s bound to reason that you got your own cPanel account, got your own domain, and now you want to get your […]

cPanel and DirectAdmin: SQL, DNS, Email, Backups & the rest

cPanel and Directadmin both offer the expected features such as SQL, DNS and Email. We’ll provide the basics and show the comparisons between the two panels. SQL DirectAdmin also supports MySQL version 8 where cPanel supports up to version 5.7 (current as of August 2019). Both panels store the SQL server’s configuration files at /etc/my.cnf. […]

How to create a new email

This article covers how to create an email within your Managed WordPress through the Plesk interface. We’ll be going over the steps required to make this process simple and easy. Step 1: Login to your Plesk interface. You can login to Plesk through two methods. Through your my.knownhost.com dashboard following this method: one-click login Through […]

Blackmail Email Scams

Category: Common Issues
Tags: # # # #

A relatively new type of scam email has been making the rounds lately: a scam that tries to use blackmail to extort unaware users into paying Bitcoin in return for not releasing compromising material of an adult nature that is in their possession. These emails are increasingly sent from a spoofed email address, sometimes appearing to be sent from […]

How To Configure Email On A iPhone

Category: Guides
Tags: # # #

This documented walk-through is provided as a courtesy to assist those who need it for configuring their iPhone devices to work with KnownHost services, but it can be used as a general reference for other mail services. Please be aware that troubleshooting and configuring of third party applications is not within the scope of support […]

Hotmail and Outlook Email Error Code List

Mail servers utilizing SMTP have a pre-defined errors that correspond with an identifier that provides an explanation as to why the sending mailer received a bounceback. These bounceback messages/error codes are default in mail servers but every provider may be different in how/what they address those email error code are. Provided below is a composed […]

Email Blacklist Removal

If your server has fallen victim to IP blacklisting, you’ll certainly want to know how to request your blacklisting be removed. This article will cover blacklist removal and provide links to specific RBL de-listings. Checking Blacklists First thing to do is check and see if you are actually listed on any blacklists. There are many […]

Email / SMTP Response and Error Numbers

Category: Getting Started
Tags:

Simple Mail Transfer Protocol i.e., SMTP is used for sending and receiving emails. Whenever an email is rejected by the third party server or by the parent email server, then SMTP produces a specific Error/Response, which can be used to troubleshoot/identify the cause of email delivery failure. We gathered most of the SMTP errors/responses users […]

Email Best Practices: Mail Server Configuration

This section of the guide will help detail and explain the methods for how to set up proper mail server configuration. Configuring your mail server is an involved process, however, KnownHost is here to help. cPanel makes it easy to create email accounts for your domain, but it is your responsibility to ensure that they […]