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How to set/change contact permissions?

KnownHost billing portal allows you to add, remove and update the existing contact’s information as well as their permissions. Let’s learn how to set/change contact permission.

1. First, login into Billing Portal ( with your registered email address and password.

enter username and password

2. Navigate to Profile  Contacts (

navigate to contacts billing portal knownhost

3. Now, click on the Edit.

click on edit option contact billing portal-1

4. Navigate to the Authentication tab to make permission changes for the selected contact.

navigate to authentication to make permission changes

5. Make sure you have Enable Login option checked. Then, scroll down to Permissions section and select the required permissions.

  • Invoices – Display invoices on the dashboard as well as any payment reminders.
  • Services – Display services on the dashboard and allow them to be managed.
  • Transactions – Display transactions on the dashboard.
  • Contacts – Allow contacts to be managed.
  • Payment Accounts – Allow payment accounts to be managed.
  • Invoice Delivery – Allow the invoice deliver method to be viewed and changed.
  • Credits – Allow the account credits to be viewed.
  • Downloads – Grant access to any downloads authorized to the account.
  • Support – Grant access to login to our support portal or submit tickets to it via email (this was previously referred to as the “Helpdesk” permission).
change set required permissions new

6. Finally, click on Update Contact.

how to set:change contact permission

7. Congratulations! You have successfully updated the contact’s permissions.

updated the contact information in billing portal knownhost


Now that we’ve gone over how to set/change contact permissions in KnownHost’s billing portal. We highly recommend being cautious while assigning permission to contacts.

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