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How to add account credit?

Category: My KnownHost
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There are times when you may want to add a credit to your account. Customers often do this to take advantage of better currency conversion rates, or to make pre-payment for services since account credit will automatically be used to pay invoices. Let’s learn, how to add account credit?

1. First, login into Billing Portal (my.knownhost.com) with registered email address and password.

enter username and password

2. Navigate to Make Payment.

navigate to make payment

3. In Other Payment Amount simply enter the dollar amount you’d like to add as account credit and click continue. If you have any open invoices you can also tick the boxes next to them to pay them in addition to the credit you’re adding.

If paying the invoice this way, the amount you’ll be required to pay is the invoice you’ve checked, PLUS the “other payment amount” figure entered. If you wish to pay the invoice from the credit you’re adding simply add the credit then go back and pay the invoice from it, or the combined total of the invoice you’ve ticked to pay plus the additional amount you’re adding equal what you’re wanting to pay total.
enter desired amount to add as credit

4. Select Payment Method.

If you chose PayPal this screen will contain a PayPal payment button which you’ll need to click to finish the process on PayPal’s end.
how to add credit balance fund in knownhost billing portal

5. Next, click on Review and Confirm.

select payment method to add credit

Once the payment is completed, you can review the added Credit from Dashboard.

confirmation of credit fund info

Conclusion

Now that we’ve gone over it, how to add account credit/fund in KnownHost. Using the same credit/fund, you can pay existing invoices and can use those for new purchases.

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