Description: The total size of your mailing exceeds the recipient server’s limits What does this mean? The recipient’s mail server does not accept emails with the used number of mass/multiple recipients. (Eg. Using 15 email addresses in the ‘TO:’ or ‘CC:’). How to fix SMTP Error 523? For whichever email address failed, send the email […]
Description: Normally, an authentication problem. But sometimes it’s about the recipient’s server blacklisting yours, or an invalid email address. What does this mean? The specific error you receive should state the exact problem, but it may mean any of the following, Invalid authentication. (Wrong password). Blacklisted/Blocked IP Address. Invalid recipient email address. How to fix […]
Description: The recipient address rejected your message: normally, it’s an error caused by an anti-spam filter. What does this mean? Uh oh! Your email has been flagged as spam or blocked for any number of reasons via the receiving server’s configuration. How to fix SMTP Error 541? Make sure that your server is not spamming […]
Description: Requested action not taken: mailbox unavailable (e.g., mailbox not found, no access, or command rejected for policy reasons). What does this mean? The destination mail server was unable to verify the email address used. This is most commonly a red flag that it’s not a valid email address, however may also mean that the […]
Description: User not local; please try <FORWARD PATH>. What does this mean? This is commonly used as a strategy for spam prevention. It’s stating that mail relaying is not allowed for some reason. It may be due to the email address or authentication settings used. How to fix SMTP Error 551? Ensure proper email authentication. […]
Description: Requested mail action aborted: exceeded storage allocation. What does this mean? The recipient’s email inbox is full. Uh oh! Looks like someone doesn’t check or clean their mailbox often enough. How to fix SMTP Error 552? The user you’ve tried to email has an inbox that is full. Unfortunately, the only way to resolve […]
Description: Requested action not taken: mailbox name not allowed (e.g., mailbox syntax incorrect). What does this mean? The receiving mail server was not able to verify the email address. How to fix SMTP Error 553? Check to make sure all email addresses you are sending to (‘TO:’, ‘CC:’, ‘BCC:’) are correct. Related Articles: SMTP Error […]
Description: Transaction failed (Or, in the case of a connection-opening response, “No SMTP service here”). What does this mean? The receiving mail server will not accept your message. Typically in relation to your sending mail server being blacklisted. How to fix SMTP Error 554? Check your server’s IP for any possible blacklisting. If not blacklisted, […]
Description: MAIL FROM/RCPT TO parameters not recognized or not implemented. What does this mean? The outgoing mail server (your server) is not properly registering the email address used in either your FROM or TO settings. How to fix SMTP Error 555? Check your outgoing mail parameters to ensure proper “From:” address. Check the email recipient […]
Description: Bad sequence of commands. What does this mean? This is also very similar to SMTP Error # 501. The small difference in this, is due to the parameters or options being out of order from what the mail server expected. This is commonly seen when not authenticating the email account. How to fix SMTP […]