Shared & Reseller Hosting
Our shared cloud hosting and reseller cloud hosting packages provide great service for those looking to get their sites up and running while maintaining great flexibility without having to worry about making decisions or configuring a full server.
We tailor the servers to meet the needs of modern applications such as WordPress, XenForo, Joomla, Drupal, PrestaShop, MediaWiki, DokuWiki, and beyond. All of our shared and reseller servers run LiteSpeed Webserver with LSCache (supports WordPress, Xenforo, Drupal, MediaWiki, Joomla, PrestaShop). We even pre-install common developer utilites such as git, composer, and WP-CLI.
Our services come with Imunify360 and ConfigServer Security Firewall to protect against malware, attempted intrusions and common attacks such as WordPress brute force attacks
We provide full volumetric DDoS protection, too. Rest assured, security is important to us.
Our shared and reseller servers are built on top of our OpenStack cloud hosting platform to provide the utmost in availability and speed.
All accounts have access to Softaculous Premium. Softaculous is an easy installer for over 400 scripts and 1000 PHP classes. Things like WordPress, Joomla, Drupal, WHMCS, and many more can all be installed in a matter of seconds.
Backups
We create backups of your account(s) each day, and retain two daily copies and one weekly copy as part of our complementary Standard backups.
Upgraded backups are available with our Professional or Premium backup options available to all shared and reseller packages detailed below. These packages offer greater retention and/or backup frequency than Standard backups.
Backup Plans
| Standard | Professional | Premium | |
|---|---|---|---|
| Backup Frequency | Daily / Weekly | Daily | 12-Hour |
| # of Backups Retained | 2 daily / 1 weekly | 30 | 60 |
Pricing (Shared)
| Standard | Professional | Premium | |
|---|---|---|---|
| Basic Shared | Included | $2.00/mo | $5.00/mo |
| Standard Shared | Included | $2.00/mo | $5.00/mo |
| Professional Shared | Included | Included | $5.00/mo |
| Premium Shared | Included | Included | $5.00/mo |
Pricing (Reseller)
| Standard | Professional | Premium | |
|---|---|---|---|
| Basic Reseller | Included | $2.50/mo | $5.00/mo |
| Standard Reseller | Included | $5.00/mo | $10.00/mo |
| Professional Reseller | Included | $10.00/mo | $20.00/mo |
| Premium Reseller | Included | Included | $10.00/mo |
Exclusions
Standard backups are complementary and we always recommend keeping local copies of your own backups.
The following files/directories are excluded from our shared backups.
*.jpa
backup-*.tar.gz
cpmove-*.tar.gz
site-*.tar.gz
.MirrorSearch
*/com_akeeba/backup/*
*/backupbuddy_backups/*
*/.wysiwygPro_*
*/core.[0-9]*
public_html/cache/*
tmp/*
logs/*
.cagefs
.cagefs*
.cpan
.cpanel/caches
.cpanel/datastore
.cpcpan
.sqmailattach
.cpanel/*.sock
lscache/*
access-logs/*
*/error_log
public_ftp/*
softaculous_backups/*
*/updraft/*
*/wp-content/uploads/wpcf7_captcha/*
*/wp-content/widget-cache/*
*/wp-content/cache/*
*/wptsc-cachedir/*Restorations
Restorations can be performed in cPanel under the JetBackup icons. Our staff can also help you perform a restoration if needed, or walk you through the process if you would prefer to do it yourself.
Shared Packages
| Basic | Standard | Professional | Premium | |
|---|---|---|---|---|
| Disk Quota | 5 GB | 20 GB | Unlimited | Unlimited |
| Bandwidth | Unlimited | Unlimited | Unlimited | Unlimited |
| Inode Limit | 100,000 | 200,000 | 300,000 | 600,000 |
| Parked Domains | Unlimited | Unlimited | Unlimited | Unlimited |
| Subdomains | Unlimited | Unlimited | Unlimited | Unlimited |
| Addon Domains | 0 | 4 | Unlimited | Unlimited |
| Email Accounts | 5 | 25 | Unlimited | Unlimited |
| Databases | 2 | 5 | Unlimited | Unlimited |
| CPU Cores | 1 Core | 1 Core | 2 Core | 4 Core |
| Memory Limit | 512MB | 1 GB | 2 GB | 4 GB |
| PHP Memory Limit | 256MB | 256MB | 256MB | 256MB |
| Shell Access | Yes | Yes | Yes | Yes |
| IOPS Limit | 1024 | 1024 | 1024 | 1024 |
| Disk Speed | 10 MB/s | 10 MB/s | 10 MB/s | 10 MB/s |
Reseller Packages
Given that resellers can manage their own packages many of the limits of the shared packages do not apply as they can be directly controlled by the reseller.
| Basic Reseller | Standard Reseller | Professional Reseller | Premium Reseller | |
|---|---|---|---|---|
| Disk Quota | 25GB | 50GB | 100GB | 200GB |
| Bandwidth | 800 GB | 1200 GB | 1600 GB | 4000 GB |
| cPanel Accounts | 25 | 50 | 75 | 100 |
| Inode Limit* | 200,000 | 200,000 | 200,000 | 200,000 |
| CPU Cores | 1 | 1 | 2 | 3 |
| Memory Limit | 1.5GB | 2GB | 3GB | 4GB |
| PHP Memory Limit | 256MB | 256MB | 256MB | 256MB |
| Shell Access | Yes | Yes | Yes | Yes |
| IOPS Limit | 1024 | 1024 | 1024 | 1024 |
| Disk Speed | 10 MB/s | 10 MB/s | 10 MB/s | 10 MB/s |
* The inode limit is per cPanel account. There is no global limit for the reseller.
Dedicated IPv6
Every cPanel account on our shared servers be it a resold account or a direct shared plan get a static, dedicated IPv6 address.
Free SSL powered by Let’s Encrypt
We issue a free domain-validated certificate to your website once it resolves to our servers. This certificate will be automatically installed within 24 hours of your website’s DNS being updated to point to our servers, though often it’s issued significantly sooner.
Notable Software Details
| HTTP Server | LiteSpeed Webserver Enterprise |
| Available HTTP Protocols | HTTP/1.1, HTTP/2, QUIC |
| PHP Versions | 5.6, 7.2, 7.3, 7.4, 8.0, 8.1, 8.2 |
| MySQL/MariaDB Version | 10.4.x or 10.5.x |
| SSL / TLS Versions | TLS 1.2 |
| PHP max_execution_time | 30s |
| MySQL query execution time limit | 30s |
| WP-CLI Version | Latest |
| WP-CLI Path | /usr/bin/wp |
| Git Path | /usr/bin/git |
| PHP upload_max_filesize | 128M |
| PHP post_max_size | 128M |
| PHP max_input_vars | 3000 |
Zend Opcache opcode caching is present on all PHP versions.
SSL/TLS is required for FTP and Email connections (SMTP, POP3, & IMAP) and TLS 1.2 is supported.
LiteSpeed’s LSCache
LiteSpeed Cache (LSCache) is a caching plugin that interfaces with the LiteSpeed webserver, and unlike some other caching plugins, LSCache can dramatically improve the speed of compatible CMSs such as WordPress. LSCache is installed by default on WordPress sites on our Shared & Reseller hosting packages.
If your site is using another CMS such as Joomla, Drupal, XenForo, or any other CMS that supports LSCache, make sure to install the site-side plugin/module to take full advantage of it’s caching features!
Patchman
Patchman is software designed to patch vulnerabilities in common CMSs in a non-breaking way without updating the core CMS. Patchman runs on all of our shared/reseller hosting servers to scan and identify vulnerabilities. Adding the Patchman option to your account will enable automatic patching and detailed vulnerability information and statistics.
Patchman options are available via my knownhost panel. In the Services table click on “Manage” for the service you’d like to work with. On the left hand side of the page you’ll see a table titled “Patchman” where you can change settings, view basic statistics, and if you subscribe to Patchman, login to the dedicated Patchman interface that provides more functionality and advanced details.
What is Covered?
Presently the following software is covered for Patches. This will be expanded in the future.
- WordPress
- Joomla
- Drupal
- osCommerce
In addition, we can detect out of date versions of the following:
- Magento
- Booked
- Coppermine
- Dolibarr
- Dotproject
- Feng
- FrontAccounting
- Gallery
- LifeType
- LimeSurvey
- LinPHA
- LiveHelperChat
- MailPoet
- MediaWiki
- MODX
- Nextcloud
- NOCC
- OpenBiblio
- OpenCart
- OrangeHRM
- ownCloud
- phpBB
- phpESP
- PHPFusion
- phpList
- phpMyChat
- phpScheduleIt
- PhpWiki
- Pligg
- SquirrelMail
- TYPO3
- vTiger
- Wikiwig
Unsubscribe From Emails
If you wish to unsubscribe from Patchman emails completely, login to my knownhost panel, click “manage” on the service you wish to disable notices for, click “Patchman” on the left hand side of the page, uncheck the box for email notices and click “update”.