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How to restore Email Account backup using JetBackup 5?

JetBackup is a suitable and ready-to-use backup functionality that KnownHost offers with the web hosting services*. If you have web hosting services with us, you will most likely see Jetbackup 5 option within the control panel. Learn, How to restore Email Account backup using JetBackup 5?

1. Log in to cPanel using Username Password. i.e; ( or

2. Navigate to Files → JetBackup 5.

navigate to jetbackup 5

3. To view existing full backups, navigate to Restore & Download → Email Accounts.

navigate to email accounts jetbackup 5

4. Here, you will have list of all the email account’s backups with its Schedule, Destination, etc.

list of email account backups

5. (Optional) If you want to choose a specific backup date, then click on Choose Other Backup.

choose other backup email account jet backup 5

6. To restore the latest Email Account’s Backup → Select the Email AccountClick on Restore.

select the email account backup click on restore

7. In the Restore Summary, you can see selective items which will be restored. Also, you can select/deselect Items → Click on Restore Selected Items.

restore summary email accounts backup jet backup

8. Now, from the back-end restoration will begin and that you can monitor from the Jetbackup → Queue. Once the restoration has been complete, you can see the Complete message in the Status section.

How to restore Email Account backup using JetBackup 5

Congratulations! You have successfully restored Email Account backup with Jetbackup 5.


Now that we’ve gone over how to restore Email Account backup using JetBackup 5, if you’re not a KnownHost customer, the Jetbackup and the backups depend on the hosting provider’s retention policy.

KnownHost offers 365 days a year, 24 hours a day, all 7 days of the week best in class technical support. A dedicated team ready to help you should you need our assistance. You’re not using KnownHost for the best webhosting experience? Well, why not? Check with our Sales team to see what can KnownHost do for you in improving your webhosting experience.