Enjoy fully managed The Bug Genie hosting choices that combine world-class support and outstanding hardware – with 99.99%+ uptime.
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We’re dedicated to offering every one of our customers world-class, USA-based application hosting support that’s always available and ready to respond. And, best of all, the support we provide is 100% free. Our staff are on-hand 24/7, 365 days a year, providing total coverage for any issue you might encounter. And you won’t have to wait long to get the help you need, with 5-minute support times the norm with KnownHost. We give you support staff for everyday issues, covering everything from domain registration through to control panel problems. Beyond that, we also provide ongoing server management support teams for things like DNS and database troubleshooting.
Whenever you need help, we give you the quick-response, friendly and expert support you need to get back on track.
We make getting started on the KnownHost platform as easy and quick as possible, with your entire migration and setup process handled by our USA-based support team. You don’t have to worry about setting up things like DNS or handling difficult migration tasks – because we do it all for free.
Even if the worst should happen, you don’t have to worry about excessive downtime or the impact on your project management with KnownHost. Your The Bug Genie hosting comes with three secured backups – covering your database, files and emails – that are ready to go whenever you need them.
Our goal is to answer all customer support requests within 5 minutes, because we know you don’t have the time to wait around for help. And every single member of our support team is based in the USA, with the training and expertise to resolve most issues quickly and minimize the impact on your daily business.
The moment your hosting account goes live, you can get straight online and down to business – thank to the free SSL certificate we include with your plan. That means instant, cost-free site security and integrity, and no need to go hunting for SSL certificates before you can start planning and executing your online projects.
Server security is of paramount importance, so we safeguard all customers with free DDoS protection as-standard. The result? Overall defense against all common brute force and zombie flood server-side attacks from day one, and hosting that won’t ever go down because of server-side threats.
No experience setting up databases? That’s no problem with KnownHost, because we can install, configure and optimize your database for you. Our support teams can handle MySQL and MariaDB database types, and take all the technical heavy lifting off your hands.
We think that hosting should be robust, but still simple to manage and expand when the times comes. That’s why we roll all domain and account administration tasks into the KnownHost Management Portal, so you’ve got easy, overarching control from one point. And, our Managed VPS plans come with your choice of cPanel or DirectAdmin, so you can select the one that’s right for your needs. Then, when it’s time to grow, we offer instant domain provisioning, alongside premium SSL certs from GeoTrust, Comodo and RapidSSL on-demand.
We make management of your The Bug Genie hosting simple and comprehensive, with everything you need to grow available any time you need it.
What KnownHost Provides:
+ Low-Cost Softaculous Install for Instant Access to 400-Plus Apps!
+ Thousands of Positive, Verifiable Customer Reviews!
+ 100% Satisfaction Guaranteed!
Your 30-Day, No Catch Money Back Guarantee
If you decide – for any reason – that your chosen The Bug Genie hosting plan isn’t right for you, we’ll return your money without any hassles. Just let us know within the agreed period that you’ve changed your mind and you’ll receive a full refund.
High-Speed Hosting – fast
KnownHost uses SSDs as-standard in our server network, teamed with high-speed server networking, top-spec routers and networking components. For the fastest possible delivery of your content, we have two USA-based datacenters and one EU-based datacenter.
Free WhoIs Privacy with Domain Registration
Register a new domain with KnownHost and you’ll enjoy a free install of WhoIs Privacy. You get an added layer of on-site security, personal data protection and much-reduced levels of spam – all just for registering a domain.
Our Managed VPS plans give you the best, most resilient RAID-10 SSD storage available in the industry. Put simply, your site content resides on multiple companion SSDs at the same time and, if one fails, another simply takes over. That means you get super-fast delivery speeds and no worries – ever – about the availability of your online project management.
When selecting your hosting plan, we give you a choice of two USA-based datacenters – across two time zones- and our EU option. Tell us your preferred hosting base and we’ll make it happen.
Our Managed VPS Server plans cost just $40.00 per month, fueling your The Bug Genie hosting with a 2 core CPU processor, 4 GB guaranteed RAM, 75 GB of RAID-10 SSD storage, 2 TB of premium bandwidth and 2 IP addresses for your use. Go for the top-level Premium VPS Server and your project management will benefit from 8 core CPU processor access, 12 GB guaranteed RAM, 300 GB of premium RAID-10 SSS storage, 2 IP addresses and 6 TB of premium bandwidth – al for the low price of $100.00 monthly.
Front-line protection for your website - a premium SSL cert is a must.
When we’re undertaking the migration and setup process, we undertake a free security hardening and optimization service of your application and system components. Our USA-based team will look for any compromises or issues, eliminate them and lock everything down.
We have free AutoSSL on-hand and ready to go any time you need it. AutoSSL takes over the management of your on-site SSL, updating your certificates automatically whenever necessary. It’s the ideal, hands-off solution to SSL upkeep and all you need to do is ask to have it added to your The Bug Genie account.
If you want to do things like manage your name server records yourself, we can help you do just that. We’ll give you support that’s there when you need it for troubleshooting or advice, and help make sure your migration goes as smoothly as possible.
KnownHost regularly publishes content across our blog, wiki, forums and social media channels, covering the things that matter to our customers. You’ll find guides, articles and much more, covering business, hosting, marketing and a huge range of other topics.