KnownHost is proud to offer Fully Managed services on all control panel (cPanel/WHM, Plesk, DirectAdmin) based VPSs and managed dedicated servers. By leveraging our years of experience you will now be able to sit back and enjoy powerful Hosting with ease.
Email/ticket support service is available 24 hours per day, 7 day days a week, 365 days per year. To submit or review your support tickets please visit our support portal at https://support.knownhost.com, please use your billing email address and password to login.
KnownHost sells a variety of unmanaged platforms including but not limited to unmanaged kvm cloud, vps, or dedicated products with or without a control panel and unmanaged services sold without cPanel or WHM. By definition these services are considered unmanaged. Any dedicated server sold without a management add-on package is also considered unmanaged. KnownHost provides the following basic levels of support for any service deemed unmanaged.
KnownHost provides managed support for all system aspects listed below:
If you have any questions about our support coverage, just send an email to email@example.com or login to the Client Portal and submit a ticket to our support department