SLA Credit will be generated as follows based on your monthly renewal price:
|Uptime Guarantee||SLA Credit|
KnownHost is not responsible for downtime related to the services listed below and as such will not issues credits for the following:
This SLA is subject to change at the sole discretion of KnownHost LLC and will be updated on the web site. Any changes made to this SLA will take effect 5 days after it is published.
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