KnownHost's sales and billing staff are available 7:00AM - 7:00PM CST seven days a week via phone, email, and live chat. Technical Support is available 24x7x365 via email and our helpdesk found here https://support.knownhost.com
People want answers, they can get via FAQ, Help section, Wiki or Forums (if not by phone or email, depending on hours and how they like to get information). The bottom section should be repurposed from this blog stuff, to the wiki, forum, faq/help stuff.
Our FAQ's page answers a lot of preliminary questions.
Our blog explains a lot of things, in detail.
Get a fundamental understanding of key hosting topics.
Discussions between clients, staff, and Internet community about hosting matters.
We are located at 1625 Richard Arrington Jr. Blvd. S., Birmingham, AL 35205, United States.