Setting up a very simple mail bounce?

Discussion in 'cPanel shared hosting' started by greyproc, Feb 19, 2010.

  1. greyproc

    greyproc New Member

    Hello,

    I can't seem to figure out how to set up a simple mail bounce, where an email sent to [email protected] goes to user1, user2, and user3. (Actually, probably will have 6 or so people, total). What I want to do is have an address that's published to a newsletter go to 6 or so people (specifically, fire department newsletter, with feedback going to the board).

    This should be simple, but I'm apparently missing something.

    For example, trying to do, under Forwarders, [email protected] multiple times to different addresses doesn't work. I installed phplist, but that doesn't seem to be what I want, as there's no way of having anyone send to a single item.

    Is there perhaps a pipeable script that does this? Take any incoming email to an address, and loop through a list of emails to resend it to?

    Any help appreciated, thanks!
     
  2. Dan

    Dan Moderator

    Hello greproc

    Using multiple forwarders for the same email address is what should work but you're saying that it doesn't?

    IE:
    Forwarder #1 = [email protected] -> [email protected]
    Forwarder #2 = [email protected] -> [email protected]

    Repeat for all those you want the mail sent to.

    Then email sent to [email protected] gets sent to each user a forwarder has been created for.
     
  3. greyproc

    greyproc New Member

    Thank you for the quick response!

    Actually, that is exactly what I tried to do. The way I have it set up is:
    [email protected] -> [email protected]
    [email protected] -> [email protected]
    etc.
    So, the first one I did was:
    [email protected] -> [email protected]
    [email protected] -> [email protected]

    And it didn't work. I thought perhaps because it was a forwarder to a forwarder it bombed, so I did try:
    [email protected] -> [email protected]
    [email protected] -> [email protected]

    And still no dice. On BOTH, though, the first addresss DID get an email. It looks like when it finds the first instance, it doesn't look to see if there are any more forwarders. I wonder if this is a setting, somewhere?

    It could also be that we've got the very very basic hosting, and this functionality isn't available?
     
  4. Jeren

    Jeren Time Lord

    What if you set it up as follows:

    [email protected] -> [email protected], [email protected], etc

    I haven't checked out the mail features in cPanel in a while, but I'm wondering if that would work.

    If not, there may be another option in there somewhere to allow for multiple recipients.
     
  5. greyproc

    greyproc New Member

    Just gives an error..

    Just tried that (oneaddress -> support1, support2) and cpanel gives an error, so obviously doesn't like multiple addresses for the forward.

    I'm not sure if this is important enough to bother putting in a support ticket to ask; after all, I can set up an address to me, and then re-forward it; it's just rather un-optimal to do so...
     
  6. Bryan

    Bryan Very Happy KH VPS User

    cPanel changes this around constantly. [email protected], [email protected] used to work great. Then they changed it for some unknown reason to where you need to set up a forwarder for each account you want to forward to.

    I just did a test using the second method, and it does indeed work.

    The example you list should work:
    [email protected] -> [email protected]
    [email protected] -> [email protected]

    Works great on mine.
     
  7. greyproc

    greyproc New Member

    No dice.

    Thank you for your response; I tested again, and used 5 different addresses. Only the first one received an email. I think this must be a limitation with the hosting account. Considering how pleased we've been with the service, this isn't worth griping about. Thanks for the helpful responses.
     
  8. KH-Paul

    KH-Paul CTO Staff Member

    greyproc,

    This functionality should work. Please PM me your domain name and the forwarding address that doesn't work so I can check logs for you.
     
  9. bogey9000

    bogey9000 SHADO Operative

    The above works for me too, I haven't had any problems with it.
     
  10. Bryan

    Bryan Very Happy KH VPS User

    Definitely not a limitation with the hosting account. It should work on any cPanel server. Definitely take Paul up on his offer, since it should work without any issues.
     
  11. greyproc

    greyproc New Member

    Got logs.

    Paul was very helpful, and sent me the logs. So, for anyone else reading this, this is something that's supposed to work, and just the way shown by previous posts, with multiple addresses to a single one.

    After further research, what I've found is:
    Godaddy's mail server accepted the email, but didn't send it. ([email protected])
    Neither of the virtual emails were received. There were:
    [email protected] -> [email protected]
    and
    [email protected] -> [email protected]
    as well as
    [email protected] and [email protected] by themselves. The gmail addresses (mine) are completely dropped; my codesigner got ONE email.

    So, the issue is that no one wants to ACCEPT an email to [email protected] being sent to [email protected]. I'm surprised gmail has no setting for this; it's not even ending up in my spam.

    I can say with pretty good certainty the problem isn't on Knownhost's end at all, though.

    Again, thank you, everyone, for your help with this.
     

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