KnownHost, I completely understand you guys must be working hard to resolve whatever issues you're experiencing, but I certainly feel an update to your customers would be in order.
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Gameutopia - at Knownhost such downtime is very rare. The last time we had any downtime was quite a while ago.If you have honestly only had 1 hour of down time in 6 months that certainly is impressive....
Check out my rant: http://forums.knownhost.com/showpost.php?p=3836&postcount=17Just wish there was a little more user interation in the forums