My current package is VPS SSD-2 (3GB ram, 55GP storage and 6000 GB bandwidth. I have already paid renewal price USD 567 in this december for the next 12 months. Now I want to upgrade my package to MVPS-1. My qustion is how can I settle the payment. Price of old package is USD567/year and New package is 336/per year. Will you refund me the balance amount.?
A 57% cut in bandwidth to my plan feels like KH Santa left me coal in my stocking! I know I don't use close to the full amount of bandwidth, but one of the main reasons I signed up with KH was the peace of mind knowing I wouldn't have to ever worry about overages. Not happy at all about this!
-Feedback from a 5-year customer
@USA4ALL This was SSD-2 as of 8/25/2016. I screen shot packages whenever I place a new order.
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Assuming you get MVPS-2 at the discounted rate of $49/mo, the only downgrade is the bandwidth, cut in half, but for me personally I'd opt for the one with more memory, double the storage, and cPanel included, since I'm no where near even the 3 TB bandwidth limit. Considering upgrading myself.
@KH How long can we expect the discounts to last? I have several servers and would like to figure out what kind of timeline I have, or rather how long I can procrastinate.
The closest I have to the current plans would be MVPS-2 (I'm on VPS-3), with less bandwidth. No more quarterly payment like I have now, and even before adding in my extra IPs, it's more money, like ~$8 per month (taking two quarters' current payments and comparing to 6 months on the new) without the extra IPs. Yearly drops that to only $5 more per month (again, without the extra IPs).
Spending more is not a present to me.
Have I missed something (I must have)? I love the service and support, but this just sounds more like a focus shift for the business rather than a present to the current users.
Merry Christmas and thanks for the new products. For me I will have to stick to my plan on HDD. I really wanted to migrate to the MVPS2 from my current HDD plan but it is over a 50% increase per month. I love your products and support but will just keep spinning on my HDD VPS plan.
Happy New Year.
Hi Richard,I'm a hosting and VPS provider, I'm not happy with the new products. I always sell the VPS-2 and the cores, ram and space have dropped considerably. I have no other alternatives.
Also when I buy the package it shows me $ 35 and not $ 28 as indicated.
With a title like "KnownHost Santa Delivers", I sort of expected a gift, and not just a change in what KH offers. I'd even heard KH was known for that, the enhancing of existing accounts at Xmas time. Me getting to keep my existing package isn't what I'd label as a gift, but it will have to do.our goal was to combine the benefits of both our VPS packages and our SSD packages and simplify the choices for our users
With a title like "KnownHost Santa Delivers", I sort of expected a gift, and not just a change in what KH offers. I'd even heard KH was known for that, the enhancing of existing accounts at Xmas time. Me getting to keep my existing package isn't what I'd label as a gift, but it will have to do.
Not unhappy with the service or support in the least, just a little let down after all I'd heard about this practice in the past.
Well, thanks. As I said I'm very happy with the service I receive, and that's something. To be honest, yours is the first company I've used for VPS where I've come to your site and have been tempted to purchase another VPS, without an actual need for one. Common sense prevailed, but the feeling was there, nonetheless.