Hi. I have been a KnownHost customer for almost a year now (A little less than 11 months). For the most part I have been very pleased with your service, however recently that has changed quite a bit. Recently it seems that it has become a daily occurrence that the server experiences very very high loads for periods of time averaging about 5-10 minutes. Every time I submit a ticket about this (or reply to an existing one) you guys either say something like "everything is now under control" or "we have restarted apache/mysql". Yes, that is nice, but that only temporarily solves the issue, and it just happens again. One of the biggest issues with this is the fact that my site becomes overridden with errors about MySQL connections timing out, MySQL just being down, the site loading horrendously slow, and so on. Which, as you can imagine is not good for me or the visitors of my site because it becomes inaccessible or slow, and potential visitors just go away. So, why is this happening now? It has never done this before, or if it has, it was a freak occurrence. However, like I have stated, it has now become nothing of a freak occurrence. Thank you for your time!