Discussion in 'Pre-Sales Questions' started by Unregistered, Nov 25, 2007.

  1. Unregistered

    Unregistered Guest

    If I wish to cancel my vps account, can I do that whenever I want?
  2. ppc

    ppc Moderator

    That is correct. However, note that there are no refunds after the 30 day money back guarantee:

  3. trnt94

    trnt94 New Member

    Tank you for your fast reply, I have just registered and pay how long will it take to get my acc info?
  4. ppc

    ppc Moderator

    Welcome to Knownhost! During regular business hours it should take less than an hour. But the sales team often works on weekends/late hours so you might receive it very soon. ;)

    Be sure to visit the forums often.
  5. KH-Jay

    KH-Jay Administrator Staff Member

    First, welcome to KH! As ppc said you will receive your logins this evening still. It will be about 2 hours. Have a nice evening.

  6. trnt94

    trnt94 New Member

    Thanks for the warm welcome I already got my domain email. also if you care I am on staff at http://freecpanelhost.net.

  7. trnt94

    trnt94 New Member

    Also about the billing cycle, will it automacticly show up on pay pal when I need to pay?
  8. KH-Jay

    KH-Jay Administrator Staff Member

    You will receive your monthly invoice two days prior to your renewal date. You can also login to billing.knownhost.com anytime to view old/current invoices and submit payment. It does not show in paypal unfortunately.

  9. trnt94

    trnt94 New Member

    So will there be a pay via paypal link?
  10. ppc

    ppc Moderator

    Yup, absolutely. You really won't be disappointed with your choice. These guys are great.
  11. trnt94

    trnt94 New Member

    Also is there an affiliate program and if there is where is it?
  12. ppc

    ppc Moderator

    There is. $25 for each reseller or VPS you deliver. Located here.

  13. drwhit73

    drwhit73 Member

    Welcome to Knownhost.
  14. Jeren

    Jeren Time Lord

    Welcome trnt94!

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