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U

Unregistered

Guest
If I wish to cancel my vps account, can I do that whenever I want?
 
P

ppc

Moderator
Unregistered said:
If I wish to cancel my vps account, can I do that whenever I want?
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That is correct. However, note that there are no refunds after the 30 day money back guarantee:

Knownhost FAQ said:
All our hosting packages include a 30 day unconditional money back guarantee. Domain purchases are not eligible for refunds.
(Please note: Only new customers are eligible for our 30 day money back guarantee.)
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T

trnt94

New Member
Tank you for your fast reply, I have just registered and pay how long will it take to get my acc info?
 
P

ppc

Moderator
trnt94 said:
Tank you for your fast reply, I have just registered and pay how long will it take to get my acc info?
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Welcome to Knownhost! During regular business hours it should take less than an hour. But the sales team often works on weekends/late hours so you might receive it very soon. ;)

Be sure to visit the forums often.
 
K

KH-Jay

Administrator
Staff member
trnt94 said:
Tank you for your fast reply, I have just registered and pay how long will it take to get my acc info?
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First, welcome to KH! As ppc said you will receive your logins this evening still. It will be about 2 hours. Have a nice evening.

-Jay
 
K

KH-Jay

Administrator
Staff member
You will receive your monthly invoice two days prior to your renewal date. You can also login to billing.knownhost.com anytime to view old/current invoices and submit payment. It does not show in paypal unfortunately.

-Jay
 
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