I've been with Knownhost for quite some time and have always been very happy. Until today. I guess all good things come to an end. Joel, you've always been delightful to do business with, as have 99.9% of your personnel, and I really hate that it is going to come to an end. But when a support person keeps copying and pasting whois info, telling me a domain is not registered, when I've already told her that I had terminated the account this morning and that's where the trouble began, it's either lose my temper or plan on migrating to a new company. I felt like I was talking to a recording. I'm paid up on all 8 servers for the month but after that, I don't see myself sticking around. Good luck and I wish you and most of your staff well.