TICKET SUPPORT Submit Page NOT Working Cannot Submit Ticket

[Jenny]

Cannot submit a support ticket on the support platform, it gives me error

"Privacy Policy Required"

but there is no button to check that.

How to submit a ticket now? Can you fix that page??

 

[KH-DanielP]

Hi Jenny, please try and submit a ticket from a private browsing window or an incognito window.

You can also try clearing your cache in your web browser as that feature has been removed/disabled from the support portal for quite a while now.

 

[KH-DanielP]

Alternatively you can also email support@knownhost.com to ensure we can begin addressing your issue.