Tech Support Fast and Helpful

[belder]

Thanks to Mike and the good folks in tech support who helped me with an e-mail problem and had it fixed. Opening a ticket is always my last resort when something goes wrong. But, it's nice to know that KnownHost steps up to the plate when needed.

 

[Jeren]

Oh, you have no idea how spoiled I feel with KnownHost support.

I'm trying to help a friend move his company's site off of their current host, and in the past 3 days, I've only had 1 response to my support requests. That, of course, is a personal response, which seemed almost automated. And that doesn't count two or three automated updates to the thread that just said that they were updating the thread.

KnownHost definitely rocks.