Been since Feb 21 with my complaint of server slowness. After they tried tweaking settings for a few days I escalated on Feb 27 around 2:00 pm. A few minutes later escalation confirmed and the it was over 24 hours before a response. I bumped the ticket and they came back with an apology that I was lost in the shuffle and that they had found a problem user on the node and all was good. That was last night and all was better. This morning back to waiting 70 seconds for WHM to load and F rated TTFB on sites. Poked support and now the whole day has gone by without a response. I set up 2 clients with KnownHost VPS like mine, but now I'm wondering if they will be happy. I've been here a good long while and have bragged on the support. I figure that they are having a tough time, but I'm losing patience. I have work that needs getting done and it's too frustrating with the slowness to mess with it.