This question is not for myself, but for someone else who is looking for new hosting (I've become a very large depository of information and Q&A by proxy. lol).Hi Adam,
At this time we don't offer any off-site backups. If you search the forums we have a few users who have setup an Amazon S3 account and are using it to provide off site backups for their cPanel backups being automatically FTP'd over when generated.
Sorry to hear it.Generally speaking no since it involves external 3rd party services and in some cases some custom scripts, however, several of the users here in our forums have put a guide together in one of their threads that makes it fairly easy to setup.
We can install some of the back end services required for it but the final config for 3rd party apps would be left to the customer.
I agree that Amazon's range of services can be confusing, but I have set up an S3 bucket for backing up one of my Wordpress sites, and it was quite painless. There are a number of WP backup plugins that will do automatic scheduled backups to S3 and other cloud file storage services (Rackspace Cloud Files, etc), such as BackWPUp. I'm sure other CMSs will have similar integration with S3.I do not understand Amazon for hosting.