Ok then if it makes you any happier I reworded my index page message to omit any mentin of known host:
Preacher Herb is no longer offering fee based web hosting to the general public due to security issues.
I've been reselling services for years using CPanel front-ended hosting just fine as have tens and probably hundreds of thousands of people.
What you have to understand that KnownHost is providing hosting space for you, with a particular set of tools.
YOU choose the tools. It is no secret what tools you are getting with KnownHost, if they are not right for you, I'm not sure how that is the hosts problem. Find a host that offers what you need, but don't make it their fault.
I'm not going to be a reseller. If you want to sell web space you need a dedicated server, and preferably physical access to it. I think reselling from a multi domain account with no root access is asking for trouble and I want nothing to do with it. I wouldn't purchase one of the accounts I was trying to sell, so I'm not going to sell it.
If a host does not have the tools you want, then don't use them. To say that resold web space without root access is asking for trouble, that is a bit over the top. If you want to bash WHM for lacking functionality, that is fine, but don't blame KnownHost for your poor choice - they did not force you to sign up and use that tool. You tried it and did not like it, fine.
Why would anyone want their website hosted by some reseller?
Because for $4 to $9 bucks a month, a company can have a website and e-mail addresses without knowing a lick about doing it themselves. If they need something, they call me and I take care of it. Think of all the hassle you feel like you are going through. I assume you consider yourself technical in some way. Most people do not feel like that, and they don't needed the additional burden of trying to deal with that aspect of their business. Without a glut of time and patience and willingness to learn, why would anyone want to do it themselves??
Sounds like you want a $200 a month service for $10, I'm not sure if you are going to find it. Dedicated server with physical access to it? Why not just ask for a datacenter attached to your house?
I understand your frustration, but hopefully you are seeing this was not the hosts fault and it was the result of something else.
If you want a dedicated server, I can tell you exactly what to expect because I just bought one and set it up myself. (spitting distance from some of KnownHost servers as it turns out, I saw a cabinet of them on my way out the other day)
$5600: HP DL380 G4, 2x36gb 15k and 4x300gb 10k drives, 6gb RAM
$75 monthly: datacenter colocation with physical access
This does not include any OS licenses or any other costs that tent to nickle and dime you to death. If you live in the Dallas area, feel free to give me a yell and I might be able to steer you in the right direction. Sounds like a little much for someone just looking to resell a few accounts from a nearly full-service web host (KnownHost) where there is very little upkeep to worry about.
Just my 2 cents.