KnownHost saved our website this weekend

Discussion in 'The Lounge' started by Peace, Oct 3, 2013.

  1. Peace

    Peace New Member

    We were hacked this weekend, and I think I must have put in at least 10 tickets because I was so freaked out and helpless. Every initial response was within 30-60 seconds. Within a few hours, we had the entire site up and running again - malware cleaned out, passwords changed, IPs blocked. The perfect first response.

    Over the next few days, KH helped me to secure our server with a variety of different settings and suggestions.

    You all went so far above my expectations, and I just can't tell you how grateful I am to be with this company. Thank you!! My members also thank you from the bottom of their hearts.
  2. KH-Jonathan

    KH-Jonathan Director of Managed Services Staff Member

    This is exactly what we're here for! We always want to be able to offer a calming, helping hand during stressful times such as this.

    Thanks for your continued loyalty to KnownHost :)
    Peace likes this.
  3. Peace

    Peace New Member

    Thank you so much, Jonathan. We will be loyal customers for life!

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