JetBackup Incremental error

[Jean Boudreau]

Hello,

I'm using JetBackup with an SSH incremental setup and each time I do a backup, it gets the same error on all Wordpress installation with LiteSpeed cache enable:

[ERROR] rsync: symlink "/home/username/jetbackup_1_1_5d12950394fa4542c85c7bb2/username/jbm.account.full/homedir/.cpanel/ea-php-cli/public_html/wp-admin/.ea-php-cli.cache" -> "ea-php72" failed: No such file or directory (2)
rsync error: some files/attrs were not transferred (see previous errors) (code 23) at main.c(1189) [sender=3.1.3]

Using KnownHost backup storage
Using LiteSpeed Enterprise
Using LiteSpeed Cache* Probably what is causing the issue

Can I fix this issue or just creating an exclude rule would be enough? Maybe */wp-admin/.ea-php-cli.cache in the "Directories and Files to exclude". Related articles https://docs.jetbackup.com/manual/whm/BackupJobs/excludeFiles.html

Thanks!

 

[KH-Jonathan]

We use JetBackup on plenty of cPanel servers and I've never seen this particular error crop up.

Either way that file/link is not particularly important and I'm not even sure what it's doing there. You can go ahead and exclude it and potentially even delete that file.

 

[Jean Boudreau]

Thanks for the input Jonathan. I added the file to the exclude list with a few more listed on JetBackup docs.

Else that, it's running perfectly!