Integrate billing, tickets, etc

Big Dan

New Member
Maybe I'm just too used to WHMCS from other hosts but the ticket and billing system looks a bit dated and is a little confusing to navigate.

Otherwise great service so far! :)
 

KH-Jonathan

Director of Managed Services
Staff member
Dan,

A system like WHMCS would never work for us. It's a decent billing system (if you can put up with the bugs), but as a ticketing system it falls very short, especially for the volume of tickets we deal with.

We've got big things in the future for things such as billing. I can't say much more :)
 

Big Dan

New Member
Dan,

A system like WHMCS would never work for us. It's a decent billing system (if you can put up with the bugs), but as a ticketing system it falls very short, especially for the volume of tickets we deal with.

We've got big things in the future for things such as billing. I can't say much more :)
I tried to wrestle with WHCMS myself as a client portal. I'm on a very small scale and it just wasn't worth the hassle. Here I thought vBulletin had way to many options and interdependencies on other options. Egads!
 

Big Dan

New Member
vBulletin? Ick!

XenForo is what you want in forum software :)
Don't I know it. I have a XF install running for a new board. I did convert my biggest vB 4 to XF but a few of my senior members balked so much that I went back to vBulletin. I'll be converting back to XF in the near future as no way in hell am I'm shelling out for vBulletin 5.
 
Dan,

A system like WHMCS would never work for us. It's a decent billing system (if you can put up with the bugs), but as a ticketing system it falls very short, especially for the volume of tickets we deal with.

We've got big things in the future for things such as billing. I can't say much more :)
Well, you can integrate WHMCS with Kayako. If anything, "Modern"Bill is terribly outdated.
 
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