Integrate billing, tickets, etc

Discussion in 'Suggestions' started by Big Dan, Apr 29, 2013.

  1. Big Dan

    Big Dan New Member

    Maybe I'm just too used to WHMCS from other hosts but the ticket and billing system looks a bit dated and is a little confusing to navigate.

    Otherwise great service so far! :)
     
    KH-Tyler likes this.
  2. KH-Jonathan

    KH-Jonathan Director of Managed Services Staff Member

    Dan,

    A system like WHMCS would never work for us. It's a decent billing system (if you can put up with the bugs), but as a ticketing system it falls very short, especially for the volume of tickets we deal with.

    We've got big things in the future for things such as billing. I can't say much more :)
     
    KH-Tyler and Big Dan like this.
  3. Big Dan

    Big Dan New Member

    I tried to wrestle with WHCMS myself as a client portal. I'm on a very small scale and it just wasn't worth the hassle. Here I thought vBulletin had way to many options and interdependencies on other options. Egads!
     
  4. KH-Jonathan

    KH-Jonathan Director of Managed Services Staff Member

    vBulletin? Ick!

    XenForo is what you want in forum software :)
     
    Mike54 and Big Dan like this.
  5. Big Dan

    Big Dan New Member

    Don't I know it. I have a XF install running for a new board. I did convert my biggest vB 4 to XF but a few of my senior members balked so much that I went back to vBulletin. I'll be converting back to XF in the near future as no way in hell am I'm shelling out for vBulletin 5.
     
  6. LaptopFreak

    LaptopFreak Member

    Well, you can integrate WHMCS with Kayako. If anything, "Modern"Bill is terribly outdated.
     

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