How anonymouse

Discussion in 'Pre-Sales Questions' started by 5ways, Sep 17, 2007.

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  1. 5ways

    5ways New Member

    hi there,
    I am planning to buy a budget reseller account. As I am also selling hosting and domains and would like to know exactly how anonymouse to knownhost I will be ?

    Cheers,
    Gunn
     
  2. KH-Joel

    KH-Joel KH Sales Staff Member

    Hello,

    You get your own nameservers and we don't use the KnownHost name so in a tracert you won't see our name. If someone does a IpWHOis it isn't possible to hide who we are. Hope this helps.

    Joel
     
  3. 5ways

    5ways New Member

    cheers mate

    I have signed up and paid. Can someone please resend my login details. Thanks :)
     
  4. KH-Joel

    KH-Joel KH Sales Staff Member

    5ways,

    Thank you for the order. Your logins have been resent. Please let us know if you need anything else.

    Joel
     
  5. 5ways

    5ways New Member

    Still waiting for login details to setup my reseller account.
     
  6. KH-Joel

    KH-Joel KH Sales Staff Member

    Not sure what to tell you at this point. We have sent it twice and we get autoresponders from your side. I have no problem posting that entire autoreply as we have sent it twice. I also checked our server and it was successfully sent which means the issue is on your end.

    Joel
     
  7. Jleagle

    Jleagle New Member

    Check spam folders..
     
  8. 5ways

    5ways New Member

    I dont have spam folders sorry...
     
  9. KH-Joel

    KH-Joel KH Sales Staff Member

    Well obviously we sent it. If not, then I wouldn't know you have autoresponders setup. What is a secondary email address we can send it to? I personally sent it twice and within seconds got an autoresponder from your ticketing system (WHMCS).

    Joel
     
  10. 5ways

    5ways New Member

    Got it now. Thank you for your support :)
     
  11. KH-Joel

    KH-Joel KH Sales Staff Member

    We didn't send it a third time so that means you got one of the first two. Two times it was sent from us. One of which was sent roughly 12 hrs ago.

    Joel
     
  12. 5ways

    5ways New Member

    I am missing the skeleton folder to setup as default when creating new accounts.
     
  13. KH-Joel

    KH-Joel KH Sales Staff Member

    This forum isn't for Support and this is the Pre-Sales thread. Talk to Support if you need assistance via our helpdesk. I am closing this thread.

    Joel
     
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