How anonymouse

[5ways]

hi there,
I am planning to buy a budget reseller account. As I am also selling hosting and domains and would like to know exactly how anonymouse to knownhost I will be ?

Cheers,
Gunn

 

[KH-Joel]

Hello,

You get your own nameservers and we don't use the KnownHost name so in a tracert you won't see our name. If someone does a IpWHOis it isn't possible to hide who we are. Hope this helps.

Joel

 

[5ways]

cheers mate

I have signed up and paid. Can someone please resend my login details. Thanks

 

[KH-Joel]

5ways,

Thank you for the order. Your logins have been resent. Please let us know if you need anything else.

Joel

 

[5ways]

Still waiting for login details to setup my reseller account.

 

[KH-Joel]

Not sure what to tell you at this point. We have sent it twice and we get autoresponders from your side. I have no problem posting that entire autoreply as we have sent it twice. I also checked our server and it was successfully sent which means the issue is on your end.

Joel

 

[Jleagle]

Check spam folders..

 

[5ways]

I dont have spam folders sorry...

 

[KH-Joel]

Well obviously we sent it. If not, then I wouldn't know you have autoresponders setup. What is a secondary email address we can send it to? I personally sent it twice and within seconds got an autoresponder from your ticketing system (WHMCS).

Joel

 

[5ways]

Got it now. Thank you for your support

 

[KH-Joel]

We didn't send it a third time so that means you got one of the first two. Two times it was sent from us. One of which was sent roughly 12 hrs ago.

Joel

 

[5ways]

I am missing the skeleton folder to setup as default when creating new accounts.

 

[KH-Joel]

This forum isn't for Support and this is the Pre-Sales thread. Talk to Support if you need assistance via our helpdesk. I am closing this thread.

Joel