Help? Abuse email?

Discussion in 'cPanel shared hosting' started by GPro, Jan 30, 2009.

  1. GPro

    GPro New Member

    This morning I recieved a letter from abuse for a tos violation but I really don't understand the email.

    It doesn't specifically say what domain is in violation just that I need to take care of the problem.

    I only have a couple of sites on this server, mostly run by me. I don't know what to look for at this point.

    I've replied to the abuse email and waiting a reply but here's the tough part, my default email address for the KH help desk login is no longer valid. How can I get that address changed and a temp password issued so I can issue a support ticket?

    Not a good thing to find in your inbox first thing in the morning. :(

    GPro
     
  2. Dan

    Dan Moderator

    Shoot an email off to support at knownhost.com and include in it your prior email address. I am sure they can change it for you.
     

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