Great support

[MattFlyafa]

Hey Guys,

Just to publicly express my happiness with knowhost so far. I had a critical mail service ticket tonight, which was responded to in 5 minutes and resolved in less then 50 mins.

Not only was the response fast but it was clear and DANIEL L, kindly explained the issue and how it was resolved. He is a credit to your organisation.

Very good support!

 

[KH-DanielP]

Matt,

I'm glad our guys are taking care of you. I think you mean David L however

Contact us anytime you require assistance and we will do our best to help you out.

 

[MattFlyafa]

Haha, I said Daniel L when I thank him in the ticket as well. I work with someone called Daniel, so please forgive me!

But yes indeed, David L. Great work!

 

[KH-DanielP]

No worries at all, the intention is still the same

Thanks again for the kind words!

 

[KH-DavidL]

Hey MattFlyafa,
Not a problem, glad we could be of assistance.

 

[AlexH]

That's nothing MattFlyafa, I got a reply this morning in LESS than two minutes ;-) Just a note that KH is continuing to impress me.