Hi! I'd just like to share with all members that I'm very happy to be a KH customer, since February 2007. Last January, I've bought a sitebuilder provided by the same that provides our control panel, in a leasing mode, with support included. After I've made translation for Brazilian-Portuguese and try to install it, we stopped in a "PHP5 not found". Detail, SB runs over a "CGI" PHP 5. Requesting for support in the software developer, they said that I should post my doubt in their forum and wait for an answer. Last Monday, I request to KH support to have our VPS upgraded from PHP 4 to PHP 5. After ten minutes we have our VPS ready, with PHP 5 running, without interruptions or problems. I was surprised when I tried to run translation installer again and have the same error "PHP 5 not found". And then, I've discovered that problem (via forum, unfortunatelly I gave up to post tickets to Parallels support, it doesn't work) was a misconfiguration... Congratulation, Knownhost! Every ticket that I've opened was answered within 5 minutes! Soon, we will have more VPS with you! Regards, Andre.