FTP Issues

Discussion in 'Linux VPS/Dedicated - cPanel' started by RSprinkel, Jul 8, 2008.

  1. RSprinkel

    RSprinkel New Member

    Hi All,

    Seems I am having trouble uploading to certain directories in sub-domains. I have tried to upload some images as well as zip files to a certain directory in a sub-domain and I am getting a "critical error" message when doing so, however I can upload the exact same files to the domain right above the sub-domain. Seems there is a toggle or something that I need to set to allow FTP'ing to sub-domains.

    Any Help with this would be greatly appreciated.

    Thanks in Advance.
  2. LeMarque

    LeMarque Member

    This can happen if the subdomain was setup by root. SSH to the subdomain and see who owns it.
  3. RSprinkel

    RSprinkel New Member

    Hi LeMarque,

    Well I set the Subdomain up via cPanel and I am the one who owns it, lol. Again I can upload to the actual subdomain, but any directories in that sub-domain I cannot upload too for some reason.

    Thanks for the reply, much appreciated.

    Ron S.
  4. Dan

    Dan Moderator

    Howdy Ron,

    I've never heard of anything like that and I'd probably shoot support a ticket and see what they said. Let us know what you find!
  5. LeMarque

    LeMarque Member

    Well post back and let us know what the issue was. Sometimes support just fixes these things and without saying how or why ...

  6. RSprinkel

    RSprinkel New Member

    Just a quick update per LeMarque's request.

    The issue with Joomla and an FTP client was that when setting up Joomla some folders are owned by "nobody" instead of the domain username. For instance if your domain username is "domainn" and you install Joomla some folders will be owned by "domainn" and child directories would be owned by "nobody" which is why Filezilla wouldn't access the child directories owned by "nobody"

    Below is what was sent to me from Support:

    Now I went and asked support to change the ownership of a couple directories for me and they did and to date haven't had any issues at all. So so far I am lucky and keeping my fingers crossed.

    Hope this helps out the next person ;)

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