- what does the KH support team need besides the backup from CPanel?
* username of the individual account? password? anything?
I need everything to be exactly the same from one host to the other ... in other words I would like for it to be seamless for the customer. If there is anything you can think of that will help, I would like to know ahead of time so I can provide you with the right info.
I will make the nameserver changes on the domain, but aside from that, I just upload the backupfile?
Sure, just upload backup files and let support know where to find them. We don't need any other information except backup files location. Alternatively you may provide us with an access to the source system and we'll migrate all accounts data for you