Jeren,Why take bets? If their support team grows as the rest of them does, then my confidence is in them.
OH! I get ya, now!Jeren,
You misunderstood my post. I joked lets take bets on what kind of growth KH will have, NOT the quality of support.
I'm pretty darn confident as I'm sure you have noticed that KH will still shine as the top no matter how many customers they get.
I'm pretty sure that has been done before in different industries. Treating your employees right goes hand in hand with that. I can only assume that KH takes good care of them too.56! Holy smokes!
I think someone should make a case study out of this. Treat customers the right way = enormous success.
Agreed!I'm pretty sure that has been done before in different industries. Treating your employees right goes hand in hand with that. I can only assume that KH takes good care of them too.
Sad that so many businesses tend to ignore those points for whatever reason.
Thanks for the clarification. So you guys really have done wellNo customer with a VPS with us can be listed as part of the 63 servers or whatever that number may be. I personally spoke to Hyperspin over a year ago when this was possible but they fixed it (I noticed it one evening). They assured me this won't happen again.
Thanks as always!
Jay,I just confirmed with Hyperspin how it works. For the customer monitoring their individual VPS you can select it is hosted with KnownHost however this is not added to the servers we monitor. To the customer it may seem to add to the monitored list for KnownHost servers however that is not the case.