Under Investigation 07/08/2025 - Network Interruptions NL

[Hostinar]

i think if i take a plan to Netherlands and replace the PDU my self will solve the issue faster

 

[andristzr]

i think if i take a plan to Netherlands and replace the PDU my self will solve the issue faster

But can you matrix your way past the guards!?

 

[VAGDesign]

i think if i take a plan to Netherlands and replace the PDU my self will solve the issue faster

Make sure to use this map, so you arrive on the correct DC > https://www.knownhost.com/forums/threads/07-08-2025-network-interruptions-nl.6568/post-29804

 

[bogdan.r]

Daniel, almost 6 hours have passed, and there’s still no ETA or further updates on this issue. Is there any new information you can share? I’m at risk of losing two clients because I can’t tell them when we’ll be back online.

 

[KH-DanielP]

Daniel, almost 6 hours have passed, and there’s still no ETA or further updates on this issue. Is there any new information you can share? I’m at risk of losing two clients because I can’t tell them when we’ll be back online.

The current outage has been 4 hours and 46 minutes

Connectivity has just been restored. We're seeing servers come back online now.

 

[andristzr]

IT"S ALIVE <3 I love you guys! Stay awesome! Now tap tap tap to make those downloads work like crazy, cause my panic is through the roof!

 

[alex27]

I think it’s time to move to AWS or a similar cloud platform to avoid situations like this, where there’s no quick workaround available. We’re losing customers because of these delays.

 

[Hostinar]

we are online now, thank you Daniel for all your efforts

 

[GGMonsters]

i can confirm we are online now

 

[VAGDesign]

I also confirm, we're live. Let's see if the clients lost e-mails incoming/outgoing...
Daniel, thank you, I hope this won't happen again anytime soon, and you take the family and have some vacations in Greece and if you come over Crete, let me know to have a beer or two

 

[Touda]

Thanks, Daniel! Good work. Have a good rest as soon as you can! You have earned it!

And please keep us informed about the technical measures KH adopts to avoid this from happen again, so we can tell our customers.

 

[KH-DanielP]

I think it’s time to move to AWS or a similar cloud platform to avoid situations like this, where there’s no quick workaround available. We’re losing customers because of these delays.

Cloud providers have similar, and often longer outages. They usually have at least one big outage per year, some really notable ones happened in 2023 and 2020 was one of the worst.

 

[Melindru]

We are online again! Tjhanks for the information @KH-DanielP! Go rest

 

[KH-DanielP]

Thanks, Daniel! Good work. Have a good rest as soon as you can! You have earned it!

And please keep us informed about the technical measures KH adopts to avoid this from happen again, so we can tell our customers.

Will do, folks should start receiving notices about those changes in the coming few weeks.

 

[KH-DanielP]

We are online again! Tjhanks for the information @KH-DanielP! Go rest

I'm up now, I normally leave for work in 40~ minutes and I have meetings I'll nap later

 

[Taufik Mansuri]

I'm up now, I normally leave for work in 40~ minutes and I have meetings I'll nap later

YES... Finally up.....

 

[rajivkrchugh]

Websites are up and running. Thanks for your effort and time.

 

[domainlord]

VPS up here too.

Thank you, Daniel, for being with us all this time.
I still believe you and your company are the best hosting provider I’ve ever had.

 

[Netrix]

Thanks DanielI I hope it will not repeat again before the new redundancy is in place.

 

[alex27]

Cloud providers have similar, and often longer outages. They usually have at least one big outage per year, some really notable ones happened in 2023 and 2020 was one of the worst.

I hope this doesn’t happen again, as I’ve already lost some clients because of this issue.