WHM Password Lost

Discussion in 'Linux VPS/Dedicated - cPanel' started by WRMercier, Jun 28, 2010.

  1. WRMercier

    WRMercier Member

    Attempted to change WHM password using the generated password option. For some unknown reason it didn’t work and I inadvertently failed to save it. Now I am unable to log into my WHM account. Tried to submit a support ticket but it keeps giving me a “missing field” msg even though all fields are filled. Probably because the required password is now wrong. Tried clicking "Forgot Password Link and get error msg. Tried emailing for help to [email protected] but msg bounces each time sent. Currently have a private msg to KH-Paul for assistance but am hoping someone here can give me some info to the fast lane to get back into my account. Thanks in advance for any assistance.
    Wayne Mercier
     
  2. KH-Paul

    KH-Paul CTO Staff Member

    Wayne,

    Just replied to your PM. What does the bounce say? Can you forward it to me?

    Regards,
    Paul
     

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