We operate pretty large fleet of servers spread across 3 cities/datacenters. It is not like everything is going down at the time when some specific server is having some sort of an issue. As a matter of fact we have on of the best overall uptime in the industry.
I believe the appearance of excessive outages is due to KHâ€™s policy of being very up front and public with any and all outages, immediately posting to this Forum followed by any and all remedy actions taken. From my personal vantage point over the past couple years, I have seldom seen any effects other then complete satisfactory service. KH isnâ€™t perfect but the closest Iâ€™ve come to after multiple hosting companies Iâ€™ve used in the past.