Support tickets search function

roman

New Member
...why you don't have a search function for the tickets? How can we found some answer which has been mentionted in old tickets?

Regards
 

roman

New Member
...and here no answer from your side as well... I mean, if someone post here, then he probably want to get some aswer from you... or do you think we do that just for fun?
 

KH-Justin

KH-CEO
Staff member
...why you don't have a search function for the tickets? How can we found some answer which has been mentionted in old tickets?

Regards
Hello,

I'm not sure how this was overlooked but the issue is we didn't design the support ticket system. This is a limitation of the 3rd party system we use. Hopefully as we change things this year a search feature will be available.

Best,
Justin
 

KH-Paul

CTO
Staff member
Roman, it is important to remember that these forums are called "Community forums" for a reason. This is not an official support channel with guaranteed response time/action. If you have a time sensitive question please feel free to open a ticket with us.
 
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