I'm not sure how this was overlooked but the issue is we didn't design the support ticket system. This is a limitation of the 3rd party system we use. Hopefully as we change things this year a search feature will be available.
Roman, it is important to remember that these forums are called "Community forums" for a reason. This is not an official support channel with guaranteed response time/action. If you have a time sensitive question please feel free to open a ticket with us.