I attempted to secure my VPS by following the info at this link: http://www.webhostingtalk.com/showthread.php?t=468168 But I've run into some issues. Openbasedir was one I just posted about. Another is disabling password authentication and using Putty for ssh. When I do that, the support group can not access my vps to support it. Any ideas on how to disable password auth yet still allow support in?