SOA Record ?

#1
The websites hosted at Knownhost when checked for DNS health at pingdom, with following result

No SOA record found for www._______.org.

No SOA record was found when querying the name server. This is most probably due to a misconfiguration at the name server - a zone must have a SOA record.

Can anyone help me with a settings to be provided in WHM DNS for a Domain as SOA record.

Thanks !
 

KH-Jared

Sysadmin
Staff member
#2
Generally, the DNS zone file is for "domain.tld" and not for "www.domain.tld."
The SOA record is for the entire zone file for "domain.tld" which includes all its sub-domains, including the www subdomain.
To better use the DNS checking tool, use the domain and not the www sub-domain.
Using your example, this would be "_______.org" instead of "www._______.org"
 
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