server down?

[Chaoming]

It seems something wrong with my knownhost server. All the websites are down. And I cannot access knowhost main website as well. Anyone knows where to ask for support?

 

[Chaoming]

It turns out it is one of the major Australian broadband networks has problem access knownhost.

My server is hosted with knownhost.com
But having trouble connecting Edensor Exchange
traceroute knownhost.com
traceroute to knownhost.com (67.222.0.2), 30 hops max, 60 byte packets
1 gw1.home.xxxxxxxxx.xxx (192.168.1.1) 2.650 ms 2.768 ms 2.941 ms
2 syd-pow-cla-bras-14-lo-20.tpgi.com.au (10.20.21.193) 36.842 ms 36.971 ms 43.285 ms
3 syd-pow-cla-csw-2-Ten-4-4.tpgi.com.au (202.7.173.57) 43.337 ms 43.543 ms 43.688 ms
4 * * *
5 * * *
6 * * * and times out at 30
Another TPG location Bankstown Exchange
traceroute knownhost.com
traceroute to knownhost.com (67.222.0.2), 64 hops max, 40 byte packets
1 gw1 (10.1.1.1) 0.519 ms 0.223 ms 0.223 ms
2 10.20.21.168 (10.20.21.168) 22.466 ms 21.435 ms 22.217 ms
3 syd-nxg-men-csw2-po-16.tpgi.com.au (202.7.173.5) 21.346 ms 21.727 ms 21.719 ms
4 * * * and times out